HPL RECRUITMENT GROUP LIMITED

We're looking for an enthusiastic Reservations Advisor to join a busy and friendly office based Reservations Team at a beautiful park in the New Forest. If you enjoy helping customers, thrive on delivering excellent service over the phone, and are confident in a fast-paced environment, this could be the ideal role for you. About the Role As a Reservations Advisor (Telesales), you will: • Manage inbound and outbound calls, assist guests, and drive revenue through holiday bookings • Provide outstanding customer service and support • Carry out general administration tasks • Work as part of a supportive, collaborative office team • Work 37.5 hours per week, on a 2 week rolling rota which will include working weekends & bank holidays. What We're Looking For • Excellent communication and telephone skills • Target and sales driven individual • Friendly, confident, and customer-focused approach • Strong attention to detail • Ability to multitask and stay organised during busy periods What We Offer • A welcoming work environment at a beautiful holiday park • Full training and support • Opportunity to be part of a well-established team dedicated to great guest experiences • Monthly Commission paid (on hitting targets) to boost your earning potential