Service Charge Administrator

  • Opus People Solutions Ltd
  • Astwood Bank, Worcestershire
  • Apr 22, 2026
Seasonal Administration

Job Description

Service Charge Administrator

Hourly rate: 15.31

Location: Greenlands Business Centre Redditch B98 7HD- office based

Contract: 6 months with review for extension

Working hours: Monday-Friday 9 to 5

Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Service Charge Administrator to join the Housing Property Services team.

Responsibilities will include:

  • Work with populating Service Charges to leaseholders
  • Enter job, finance, code data on a spreadsheet
  • Report charges monthly for service charges like fire alarm, repairs, lighting, electricity bills etc
  • Investigate leaseholder charge queries involving meeting with leaseholders, analysing job charge data
  • Send letters
  • Call tenants / leaseholders / contractors / operatives
  • Submit recharges and section 20 work apportioned charges
  • Tenant / Leasehold consultation
  • Monitoring charges and categorisation on our housing management system (CX) and finance system (Techone)
  • Above not exhaustive but details an idea of tasks at this stage

Apply now!