Receptionist / Switchboard Operator

Part Time Opportunity

Friendly working environment

Easily accessible location with free onsite parking

A fabulous opportunity for a front of house receptionist / switchboard operator to join the head office of a Birmingham city based healthcare supplies company.

Working on a job share basis (see shift patterns below), your responsibilities will include;

• Operating the company switchboard; handling and transferring incoming calls and enquiries.
• Welcoming all visitors to Head Office and reporting their arrival to the appropriate contact.
• Sign visitors into the company and provide a relevant visitors badge.
• Relay all messages received to the appropriate department.
• Receive deliveries and inform the relevant department for collection.
• Provide administrative support for other departments as required.
• Consistently represent the organisation in an approachable and professional manner.
  

Skills & Experience Required

• You will be experienced working within a front of house reception capacity, meeting and greeting visitors in person.
• You will be skilled in operating a switchboard, (IPFX Operator Console experience would be ideal, however, training will be provided).
• Confident communication skills to liaise with internal staff and visitors.
• An assertive approach towards handling enquiries.
• You will offer a professional, personable, and welcoming service at all times.
• A working knowledge of Microsoft Office to support administrative tasks.
• Flexibility to support the business with additional tasks, as required.

PLEASE NOTE: This is a part time role working 19 hours per week, on a job share basis. You will work the following alternating rota

Wk1 Monday 9am 1pm, Tuesday 9am 5pm, Thursday 9am 5pm

Wk2 Monday 1pm 5pm, Wednesday 9am 5pm, Friday 9am 5pm

You must be flexible to cover holidays / absence on a full-time basis, as required.

If you have the required skills and experience, please send your CV Application for immediate consideration.

Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. (Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually).

Please be assured, in line with GDPR guidelines - We will only store your data with your permission and the data that we hold can be viewed, amended, or deleted at any time upon your request.