About Us:
We are a growing small roofing company dedicated to delivering high-quality workmanship and excellent customer service. We are looking for a reliable and organized Office Administrator to help manage daily operations and support our team.
Key Responsibilities:
- Manage incoming calls, emails, and customer inquiries in a professional manner
- Schedule appointments, site visits, and coordinate with roofing crews
- Maintain and update customer records using CRM software
- Prepare quotes, invoices, and basic reports
- Track jobs from initial inquiry through completion
- Handle general office duties such as filing, data entry, and document management
- Assist with bookkeeping tasks (e.g., logging expenses, basic accounts tracking)
- Liaise with suppliers and order materials when needed
- Ensure smooth day-to-day office operations
Requirements:
- Proven experience as an Office Administrator or similar role
- Strong familiarity with CRM systems (e.g., Salesforce, HubSpot, or similar)
- Excellent organizational and multitasking skills
- Good communication skills (written and verbal)
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and take initiative
- Attention to detail and problem-solving skills