HR Caseworker

Job Title: HR Caseworker
Location: London
Job Type: Temporary
Pay Rate: £300 per day

About the Role
We are seeking an experienced HR Caseworker to join a fast-paced team, managing triage casework and supporting decision-making processes. This role requires strong analytical skills, attention to detail, and the ability to handle sensitive information with professionalism.

Key Responsibilities Decision-Making

• Make informed decisions in line with Standard Operating Instructions (SOIs) and Procedures (SOPs)
• Seek guidance where necessary to ensure compliance and accuracy

Data Protection

• Handle sensitive and personal data in accordance with the Data Protection Act 2015
• Maintain strict confidentiality at all times

Query Management

• Respond to queries promptly and professionally
• Demonstrate empathy and identify when translation or interpretation support is needed

Documentation Analysis

• Review and analyse applicant documentation thoroughly
• Request additional information from stakeholders where required

Stakeholder Engagement

• Build and maintain effective relationships with internal and external stakeholders
• Support organisational priorities and collaboration

Correspondence & Record-Keeping

• Communicate with applicants in a timely manner
• Maintain accurate case records, including notes, emails, and supporting documents

Casework Data Management

• Ensure all case data is accurate and up to date
• Support reporting, performance tracking, and resource planning

Governance & Compliance

• Adhere to governance frameworks and processes
• Ensure transparency, consistency, and accountability in all casework

Key Requirements

• Experience in HR casework, investigations, or similar roles
• Strong decision-making and analytical skills
• Excellent written and verbal communication
• High level of attention to detail
• Ability to manage sensitive information confidentially
• Strong organisational and time management skills

Why Apply?
This is an excellent opportunity to work in a high-impact role, contributing to important casework decisions while developing your expertise in HR and governance.