Temporary Bookings Administrator Mental Health Clinic

Temporary Bookings Administrator Mental Health Clinic

£14 per hour Working from Home

We are currently seeking a kind, patient, and compassionate Bookings Administrator to provide temporary support within a specialist clinic environment. This is a vital role supporting service users, so a calm, caring manner and relevant experience are essential.

Key responsibilities:

• Managing a busy call and bookings database
• Handling incoming calls with empathy and professionalism
• Booking, rescheduling, and coordinating appointments accurately
• Liaising sensitively with patients and clinical teams
• Maintaining clear and confidential records at all times

Essential requirements (please note):

• You must have proven experience within a mental health and clinical environment (e.g. Mental health services, GP practices, clinics, or similar healthcare settings)
• Hold a Fully Enhanced DBS
• A naturally kind, patient, and caring approach, especially when speaking with vulnerable individuals
• Strong administrative skills and confidence working with databases
• Excellent communication skills and the ability to work independently from home

Hours & pay:

• £14 per hour
• Monday to Friday, 9:00am - 5:00pm
• If you are able to cover a morning on a Saturday or Sunday, this would be wonderful, though not essential
• Fully remote / working from home

This is an excellent opportunity to make a genuine difference while supporting a caring clinical service during a busy period.

If you have the required mental health and clinical environment experience and are available to start, we would love to hear from you.

Please email your CV to Kerry Osborne

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