Community Engagement Administrator

Job Title: Community Engagement Administrator

Location: Bristol

Salary: £26,450 per year

Job Type: Permanent, Full-time, 37.5 hours per week

Closing date:17:00 on Friday 1 May 2026

About Us:

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality.

The Role:

We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders.

Specific responsibilities:

An applicant appointed to the role will be expected to:

• To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives.
• To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person).
• To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records.
• To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives.
• To represent CSE on a range of projects, in external in-person and online meetings and events.
• To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent
• Use of MS office applications including Word, Excel and Outlook
• Experience with Teams and Zoom for online calls / meetings
• Providing administrative support in an organisation or for a specific activity
• Working on more than one project or set of tasks at once, and being accountable for your time
• Experience of liaising with colleagues and external customer/partners
• Highly organised and able to manage time and a busy workload
• Excellent written communication skills (e.g. emails, newsletters, reports)
• Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings)
• Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support)
• Excellent attention to detail - even when you're working on repetitive administrative tasks or working under pressure
• Strong teamwork is essential for this role.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of benefits including:

• You will be entitled to 25 days paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts and discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.

How to apply:

To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website.

Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel.

To be considered for this role an application form must be sent to the email address provided.

The closing date for applications is 17:00 on Friday 1 May 2026.

Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Candidates with the relevant experience or job titles of: Project Administrator, Charity Administrator, Engagement Support Administrator, Office Administrator, Charity Admin, Engagement Administrator, may also be considered for this role