Centre for Sustainable Energy
Bristol, Gloucestershire
Job Title: Financial Controller Location: Bristol office, hybrid (minimum three days a week onsite) Salary: £50,285 per annum Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours) The Role: This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law. You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant, and be a member of CSE's Senior Management Team. Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay. Specific responsibilities: An applicant appointed to the role will be expected to: Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts. Line manage the Finance Manager and Finance Assistant. Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT. Attend monthly SMT meetings to share the previous month's financial results and handle related queries. Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making. Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting. Liaise with CSE's auditors to enable an effective and timely annual audit. Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders. Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements. Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required. About you: Essential attributes for this role include: Fully qualified ACA, ACCA or equivalent accountant. At least seven years' post-qualification experience, including at least five years in a financial management role. Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary. Experience of leading the preparation for an annual audit. Experience of preparing routine financial and management information reports for senior executives and staff. Experience of using timesheet software to track allocation of staff time to different cost centres. High level competence with Sage accounting software and MS Excel. Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail. Excellent written and verbal communication skills, with proven management skills. Self-motivated and organised, able to work with limited supervision and manage conflicting priorities. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Monday 7 September 2026. The earliest start date is early October 2026. This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK. Candidates with experience of; Commercial Controller, Finance Director, Financial Officer, Accounting Officer, Finance Manager, Finance Controller may also be considered for this role. will also be considered for this role.
Aug 29, 2026
Contractor
Job Title: Financial Controller Location: Bristol office, hybrid (minimum three days a week onsite) Salary: £50,285 per annum Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours) The Role: This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law. You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant, and be a member of CSE's Senior Management Team. Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay. Specific responsibilities: An applicant appointed to the role will be expected to: Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts. Line manage the Finance Manager and Finance Assistant. Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT. Attend monthly SMT meetings to share the previous month's financial results and handle related queries. Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making. Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting. Liaise with CSE's auditors to enable an effective and timely annual audit. Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders. Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements. Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required. About you: Essential attributes for this role include: Fully qualified ACA, ACCA or equivalent accountant. At least seven years' post-qualification experience, including at least five years in a financial management role. Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary. Experience of leading the preparation for an annual audit. Experience of preparing routine financial and management information reports for senior executives and staff. Experience of using timesheet software to track allocation of staff time to different cost centres. High level competence with Sage accounting software and MS Excel. Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail. Excellent written and verbal communication skills, with proven management skills. Self-motivated and organised, able to work with limited supervision and manage conflicting priorities. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Company pension scheme with 8% employer and 6% employee contributions Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with working hours and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Monday 7 September 2026. The earliest start date is early October 2026. This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK. Candidates with experience of; Commercial Controller, Finance Director, Financial Officer, Accounting Officer, Finance Manager, Finance Controller may also be considered for this role. will also be considered for this role.
Job Title: Marketing Manager Location : Bristol office, hybrid (minimum two days a week in the office) Salary: £38,456 per annum (Band F) Job Type: Full time (37.5 hours a week), fixed term for 12 months with the possibility of extension Closing Date: Wednesday 26 August 2026 About The Role: Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay click apply for full job details
Aug 27, 2026
Contractor
Job Title: Marketing Manager Location : Bristol office, hybrid (minimum two days a week in the office) Salary: £38,456 per annum (Band F) Job Type: Full time (37.5 hours a week), fixed term for 12 months with the possibility of extension Closing Date: Wednesday 26 August 2026 About The Role: Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay click apply for full job details
Centre for Sustainable Energy
Bristol, Gloucestershire
Job Title: Fundraising & Development Intern Location: Bristol Office (Hybrid - minimum 2 days per week in the office) Salary: 26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week) The Role: We're looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns. You'll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You'll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination. By helping CSE secure sustainable funding, you'll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone. Specific responsibilities: An applicant appointed to the role will be expected to: Undertake desk-based research to identify and assess trusts, foundations and other grant-making organisations aligned with CSE's charitable objectives. Maintain accurate and up-to-date records within Beacon CRM, including funder information, research findings and next steps for engagement. Support the development of a robust and prioritised funding pipeline by assessing funder eligibility, strategic fit and application requirements. Support the preparation of Expressions of Interest (EOIs), funding applications and funding proposals. Assist with gathering project information, impact data and organisational content from colleagues across CSE to support fundraising submissions. Draft funding summaries, case studies and other written content to support fundraising activities. Support the coordination of introductory conversations and meetings with prospective funders and partners. Support the planning and delivery of CSE's annual Share the Warmth fundraising campaign. Support donor stewardship activities through Beacon CRM and Mailchimp, including donor communications and supporter journeys. Support the coordination of fundraising and development meetings, events and stakeholder engagement activities. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Strong research skills and the ability to gather and organise information from a range of sources. Excellent written communication skills, with the ability to produce clear and accurate written content. Excellent attention to detail and a commitment to producing high-quality work. Strong organisational skills and the ability to manage multiple tasks and deadlines. Ability to work independently, use initiative and take ownership of tasks. Experience of undertaking desk-based research and organising information into accurate records. Competence using Microsoft 365 applications, particularly Excel, Word, Outlook, Teams and SharePoint. Curious and proactive, with an interest in learning about organisations, funding opportunities and relationship development. Commitment to CSE's charitable mission and values. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: Company pension scheme (8% employer, 6% employee contributions) You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 13 September 2026. Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Fundraising Officer, Fundraising Executive, Charity Fundraiser, Partnership Executive, Charity Volunteer, Project Research Intern, Charity Project Intern may also be considered for this role.
Aug 25, 2026
Contractor
Job Title: Fundraising & Development Intern Location: Bristol Office (Hybrid - minimum 2 days per week in the office) Salary: 26,450 per annum (Band B), with a salary review after successful completion of a 6-month probationary period Job Type: Fixed Term (12 months, with possible extension), Full time (37.5 hours per week) The Role: We're looking for an enthusiastic and organised individual to join our Development team as a Fundraising & Development Intern. This role offers a unique opportunity to gain hands-on experience across trusts and foundations fundraising, prospect research, donor stewardship and public fundraising campaigns. You'll help identify new funding opportunities, maintain our fundraising systems, support grant applications and contribute to fundraising activity that helps CSE deliver lasting impact. You'll work closely with colleagues from across the organisation, developing valuable skills in development, relationship building, communication and project coordination. By helping CSE secure sustainable funding, you'll play an important role in supporting our work to tackle fuel poverty, address climate change and create a fairer energy system for everyone. Specific responsibilities: An applicant appointed to the role will be expected to: Undertake desk-based research to identify and assess trusts, foundations and other grant-making organisations aligned with CSE's charitable objectives. Maintain accurate and up-to-date records within Beacon CRM, including funder information, research findings and next steps for engagement. Support the development of a robust and prioritised funding pipeline by assessing funder eligibility, strategic fit and application requirements. Support the preparation of Expressions of Interest (EOIs), funding applications and funding proposals. Assist with gathering project information, impact data and organisational content from colleagues across CSE to support fundraising submissions. Draft funding summaries, case studies and other written content to support fundraising activities. Support the coordination of introductory conversations and meetings with prospective funders and partners. Support the planning and delivery of CSE's annual Share the Warmth fundraising campaign. Support donor stewardship activities through Beacon CRM and Mailchimp, including donor communications and supporter journeys. Support the coordination of fundraising and development meetings, events and stakeholder engagement activities. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Strong research skills and the ability to gather and organise information from a range of sources. Excellent written communication skills, with the ability to produce clear and accurate written content. Excellent attention to detail and a commitment to producing high-quality work. Strong organisational skills and the ability to manage multiple tasks and deadlines. Ability to work independently, use initiative and take ownership of tasks. Experience of undertaking desk-based research and organising information into accurate records. Competence using Microsoft 365 applications, particularly Excel, Word, Outlook, Teams and SharePoint. Curious and proactive, with an interest in learning about organisations, funding opportunities and relationship development. Commitment to CSE's charitable mission and values. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: Company pension scheme (8% employer, 6% employee contributions) You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 13 September 2026. Interviews are expected to take place 29th or 30th September 2026 (in person at our Bristol office), though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Fundraising Officer, Fundraising Executive, Charity Fundraiser, Partnership Executive, Charity Volunteer, Project Research Intern, Charity Project Intern may also be considered for this role.
Centre for Sustainable Energy
Bristol, Gloucestershire
Job Title: Trainee Energy Caseworker within the Warmer Homes Advice & Money (WHAM) Project Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset Salary: Band D: 29,024 per annum, rising to 31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered The Role: We're looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders. You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners' offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions. You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor. Specific responsibilities: An applicant appointed to the role will be expected to: Provide energy advice to clients by phone and email. Provide information to help clients access appropriate support. Engage with households who need help with their energy issues and provide in-depth casework support. Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations. Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints. Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions. Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer. Work alongside and support CSE volunteers. Work closely with WHAM partners to offer support to clients. Adhere to CSE's data recording protocols and procedures and maintain appropriate client confidentiality at all times. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Experience of giving advice. Awareness of confidentiality requirements when handling sensitive information. Ability to respond to vulnerable clients in a respectful and engaging manner. Ability to actively listen and correctly identify the support needs of clients. Highly organised, with the ability to maintain admin systems independently and accurately. Able to work independently and use own initiative, while also working well as part of a team. Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 6 September 2026. Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Energy Advice Officer, Energy Adviser, Energy Efficiency Advisor, Trainee Energy Advisor, Domestic Energy Caseworker, Income & Energy Support Officer may also be considered for this role.
Aug 21, 2026
Contractor
Job Title: Trainee Energy Caseworker within the Warmer Homes Advice & Money (WHAM) Project Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset Salary: Band D: 29,024 per annum, rising to 31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered The Role: We're looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders. You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners' offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions. You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor. Specific responsibilities: An applicant appointed to the role will be expected to: Provide energy advice to clients by phone and email. Provide information to help clients access appropriate support. Engage with households who need help with their energy issues and provide in-depth casework support. Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations. Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints. Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions. Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer. Work alongside and support CSE volunteers. Work closely with WHAM partners to offer support to clients. Adhere to CSE's data recording protocols and procedures and maintain appropriate client confidentiality at all times. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Experience of giving advice. Awareness of confidentiality requirements when handling sensitive information. Ability to respond to vulnerable clients in a respectful and engaging manner. Ability to actively listen and correctly identify the support needs of clients. Highly organised, with the ability to maintain admin systems independently and accurately. Able to work independently and use own initiative, while also working well as part of a team. Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To submit your application, please click the apply button and check your emails for the link to the full job description and the application form, which must be filled in to complete your application. You can also download the application form from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered. The closing date for applications is 5pm on Sunday 6 September 2026. Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Energy Advice Officer, Energy Adviser, Energy Efficiency Advisor, Trainee Energy Advisor, Domestic Energy Caseworker, Income & Energy Support Officer may also be considered for this role.
Job Title: Trainee Energy Advisor Location : Bristol Salary: £27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
May 22, 2026
Contractor
Job Title: Trainee Energy Advisor Location : Bristol Salary: £27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
Centre for Sustainable Energy
Bristol, Gloucestershire
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities An applicant appointed to the role will be expected to: • Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. • Accurately record client details and use your knowledge to assess help and support needed. • Identify energy improvements that can be made to clients properties and refer to installers who can fit them. • Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. • Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: • Maths and English GCSE (or equivalent qualification) • Previous experience of providing advice or within a similar customer service environment • Proficient communication and problem-solving skills • Strong sense of empathy and compassion • Accomplished at using a range of Microsoft packages including Word and Excel • Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent to our email address. Please see details on our website. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026 . Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
May 15, 2026
Full time
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities An applicant appointed to the role will be expected to: • Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. • Accurately record client details and use your knowledge to assess help and support needed. • Identify energy improvements that can be made to clients properties and refer to installers who can fit them. • Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. • Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: • Maths and English GCSE (or equivalent qualification) • Previous experience of providing advice or within a similar customer service environment • Proficient communication and problem-solving skills • Strong sense of empathy and compassion • Accomplished at using a range of Microsoft packages including Word and Excel • Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent to our email address. Please see details on our website. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026 . Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face to face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Pay and conditions. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period. You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. Specific responsibilities. An applicant appointed to the role will be expected to: To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders. To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire. Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners. To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home. To deliver outreach support to Wiltshire s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain. To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library. To identify energy improvements that can be made to residents properties and make appropriate referrals for funded measures where possible. Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs). Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet. Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints). To provide project administrative support. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. Essential attributes for this role include: O Level or GCSE Maths and English or equivalent Previously worked with or volunteered for the Armed Forces. Three or more years experience working with different groups including charities, local authorities and public health. Experience of designing and delivering public engagement events. Experience of taking a lead on the delivery and coordination of project-based activity. Ability to respond to vulnerable clients in a respectful and engaging manner. Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner. Full, clean UK driving license to travel to meetings, homes, and businesses across the county. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. How to apply Applications should be made on the application form available on the Centre for Sustainable Energy website. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Thursday 28 May 2026 If you have not heard from CSE by 17:00 on Friday 29 May 2026 , please assume that your application has been unsuccessful. Interviews will take place on Thursday 4 June, and Friday 5 June 2026 . If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK .
May 12, 2026
Full time
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face to face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Pay and conditions. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period. You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. Specific responsibilities. An applicant appointed to the role will be expected to: To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders. To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire. Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners. To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home. To deliver outreach support to Wiltshire s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain. To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library. To identify energy improvements that can be made to residents properties and make appropriate referrals for funded measures where possible. Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs). Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet. Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints). To provide project administrative support. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. Essential attributes for this role include: O Level or GCSE Maths and English or equivalent Previously worked with or volunteered for the Armed Forces. Three or more years experience working with different groups including charities, local authorities and public health. Experience of designing and delivering public engagement events. Experience of taking a lead on the delivery and coordination of project-based activity. Ability to respond to vulnerable clients in a respectful and engaging manner. Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner. Full, clean UK driving license to travel to meetings, homes, and businesses across the county. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. How to apply Applications should be made on the application form available on the Centre for Sustainable Energy website. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Thursday 28 May 2026 If you have not heard from CSE by 17:00 on Friday 29 May 2026 , please assume that your application has been unsuccessful. Interviews will take place on Thursday 4 June, and Friday 5 June 2026 . If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK .
Job Title: Community Engagement Administrator Location : Bristol Salary: £26,450 per year Job Type: Permanent, Full-time, 37.5 hours per week Closing date: 17:00 on Friday 1 May 2026 About Us: CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. The Role: We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders. Specific responsibilities: An applicant appointed to the role will be expected to: To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives. To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person). To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records. To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives. To represent CSE on a range of projects, in external in-person and online meetings and events. To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent Use of MS office applications including Word, Excel and Outlook Experience with Teams and Zoom for online calls / meetings Providing administrative support in an organisation or for a specific activity Working on more than one project or set of tasks at once, and being accountable for your time Experience of liaising with colleagues and external customer/partners Highly organised and able to manage time and a busy workload Excellent written communication skills (e.g. emails, newsletters, reports) Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings) Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support) Excellent attention to detail - even when you're working on repetitive administrative tasks or working under pressure Strong teamwork is essential for this role. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of benefits including: You will be entitled to 25 days paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel. To be considered for this role an application form must be sent to the email address provided. The closing date for applications is 17:00 on Friday 1 May 2026. Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Project Administrator, Charity Administrator, Engagement Support Administrator, Office Administrator, Charity Admin, Engagement Administrator, may also be considered for this role
May 04, 2026
Full time
Job Title: Community Engagement Administrator Location : Bristol Salary: £26,450 per year Job Type: Permanent, Full-time, 37.5 hours per week Closing date: 17:00 on Friday 1 May 2026 About Us: CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. The Role: We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders. Specific responsibilities: An applicant appointed to the role will be expected to: To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives. To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person). To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records. To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives. To represent CSE on a range of projects, in external in-person and online meetings and events. To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent Use of MS office applications including Word, Excel and Outlook Experience with Teams and Zoom for online calls / meetings Providing administrative support in an organisation or for a specific activity Working on more than one project or set of tasks at once, and being accountable for your time Experience of liaising with colleagues and external customer/partners Highly organised and able to manage time and a busy workload Excellent written communication skills (e.g. emails, newsletters, reports) Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings) Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support) Excellent attention to detail - even when you're working on repetitive administrative tasks or working under pressure Strong teamwork is essential for this role. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of benefits including: You will be entitled to 25 days paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel. To be considered for this role an application form must be sent to the email address provided. The closing date for applications is 17:00 on Friday 1 May 2026. Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Project Administrator, Charity Administrator, Engagement Support Administrator, Office Administrator, Charity Admin, Engagement Administrator, may also be considered for this role
