Centre for Sustainable Energy
Bristol, Gloucestershire
Main purpose The Head of People leads Centre for Sustainable Energy (CSE)'s HR team directing and overseeing all staff-related activity and holding responsibility for developing and delivering the charity's People Strategy. The role is a strategic partner to the Senior Leadership Team (SLT) and a member of the Senior Management Team (SMT). Working alongside SLT in an advisory and partnering capacity, the Head of People helps ensure organisational decisions are informed by workforce insight and that CSE has the people, capability and culture needed to deliver its strategic objectives. The role works with line managers across the organisation to build people management capability and ensure that wellbeing, equality, diversity and inclusion, and people-related legal and policy requirements are consistently applied. The role spans the full breadth of the People function, including strategic business partnering, employee relations, recruitment, learning and development, wellbeing, EDI, people operations and digital transformation. The Head of People leads and develops the HR team, ensuring the delivery of a high-quality, proactive and people-centred service while building on the good practice that already exists within the charity and driving continuous improvement for the benefit of the charity and its employees. As the senior People professional at CSE, the role balances strategic leadership with practical operational delivery across the full breadth of the People function, requiring the successful candidate to move confidently between strategic thinking and hands-on implementation. The Head of People provides expert advice on complex people matters, develops and implements people policies, frameworks and processes, supports organisational change and improvement, and translates organisational priorities, values and culture into practical people initiatives that support both staff and the wider organisation. This role is likely to appeal to someone who enjoys building, improving and embedding great people practice and who is comfortable balancing strategic leadership with operational delivery across a broad and varied remit. The role requires curiosity, pragmatism and a genuine interest in understanding organisational challenges and delivering practical, lasting improvements. How to apply To apply, please download and complete the application form available from our website and send it to our Jobs inbox . Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. For more information and to apply, please visit CSE Jobs website.
Jul 12, 2026
Full time
Main purpose The Head of People leads Centre for Sustainable Energy (CSE)'s HR team directing and overseeing all staff-related activity and holding responsibility for developing and delivering the charity's People Strategy. The role is a strategic partner to the Senior Leadership Team (SLT) and a member of the Senior Management Team (SMT). Working alongside SLT in an advisory and partnering capacity, the Head of People helps ensure organisational decisions are informed by workforce insight and that CSE has the people, capability and culture needed to deliver its strategic objectives. The role works with line managers across the organisation to build people management capability and ensure that wellbeing, equality, diversity and inclusion, and people-related legal and policy requirements are consistently applied. The role spans the full breadth of the People function, including strategic business partnering, employee relations, recruitment, learning and development, wellbeing, EDI, people operations and digital transformation. The Head of People leads and develops the HR team, ensuring the delivery of a high-quality, proactive and people-centred service while building on the good practice that already exists within the charity and driving continuous improvement for the benefit of the charity and its employees. As the senior People professional at CSE, the role balances strategic leadership with practical operational delivery across the full breadth of the People function, requiring the successful candidate to move confidently between strategic thinking and hands-on implementation. The Head of People provides expert advice on complex people matters, develops and implements people policies, frameworks and processes, supports organisational change and improvement, and translates organisational priorities, values and culture into practical people initiatives that support both staff and the wider organisation. This role is likely to appeal to someone who enjoys building, improving and embedding great people practice and who is comfortable balancing strategic leadership with operational delivery across a broad and varied remit. The role requires curiosity, pragmatism and a genuine interest in understanding organisational challenges and delivering practical, lasting improvements. How to apply To apply, please download and complete the application form available from our website and send it to our Jobs inbox . Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. For more information and to apply, please visit CSE Jobs website.
Centre for Sustainable Energy
Bristol, Gloucestershire
Job Title: Trainee Energy Advisor Location : Bristol Salary: 27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
Jun 30, 2026
Contractor
Job Title: Trainee Energy Advisor Location : Bristol Salary: 27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
Job Title: Trainee Energy Advisor Location : Bristol Salary: £27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
May 22, 2026
Contractor
Job Title: Trainee Energy Advisor Location : Bristol Salary: £27,950 per year (pro rata) Job Type: Full Time (or part time from a minimum of 30 hours per week), 12 Month Fixed Term The Role: As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities: An applicant appointed to the role will be expected to: Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. Accurately record client details and use your knowledge to assess help and support needed. Identify energy improvements that can be made to clients' properties and refer to installers who can fit them. Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: Maths and English GCSE (or equivalent qualification) Previous experience of providing advice or within a similar customer service environment Proficient communication and problem-solving skills Strong sense of empathy and compassion Accomplished at using a range of Microsoft packages including Word and Excel Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. To be considered for this role an application form must be sent to the email address provided. Your application should demonstrate how your skills and experience relate to the person specification on the job description. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026. Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful. Candidates with the relevant experience or job titles of: Junior Energy Consultant, Energy Solutions Trainee, Energy Efficiency Assistant, Energy Advisory Intern, Trainee Energy Advisor, Junior Energy Advisor, and Renewable Energy Trainee may also be considered for this role.
Centre for Sustainable Energy
Bristol, Gloucestershire
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities An applicant appointed to the role will be expected to: • Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. • Accurately record client details and use your knowledge to assess help and support needed. • Identify energy improvements that can be made to clients properties and refer to installers who can fit them. • Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. • Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: • Maths and English GCSE (or equivalent qualification) • Previous experience of providing advice or within a similar customer service environment • Proficient communication and problem-solving skills • Strong sense of empathy and compassion • Accomplished at using a range of Microsoft packages including Word and Excel • Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent to our email address. Please see details on our website. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026 . Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
May 15, 2026
Full time
As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices. This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households. Specific responsibilities An applicant appointed to the role will be expected to: • Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues. • Accurately record client details and use your knowledge to assess help and support needed. • Identify energy improvements that can be made to clients properties and refer to installers who can fit them. • Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations. • Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: • Maths and English GCSE (or equivalent qualification) • Previous experience of providing advice or within a similar customer service environment • Proficient communication and problem-solving skills • Strong sense of empathy and compassion • Accomplished at using a range of Microsoft packages including Word and Excel • Awareness of confidentiality and safeguarding processes Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of other benefits including: You will be entitled to 25 days' paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts Discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. How to apply To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent to our email address. Please see details on our website. We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below. The closing date for applications is 17.00 on Tuesday 2 June 2026. Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026 . Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol. If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face to face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Pay and conditions. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period. You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. Specific responsibilities. An applicant appointed to the role will be expected to: To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders. To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire. Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners. To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home. To deliver outreach support to Wiltshire s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain. To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library. To identify energy improvements that can be made to residents properties and make appropriate referrals for funded measures where possible. Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs). Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet. Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints). To provide project administrative support. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. Essential attributes for this role include: O Level or GCSE Maths and English or equivalent Previously worked with or volunteered for the Armed Forces. Three or more years experience working with different groups including charities, local authorities and public health. Experience of designing and delivering public engagement events. Experience of taking a lead on the delivery and coordination of project-based activity. Ability to respond to vulnerable clients in a respectful and engaging manner. Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner. Full, clean UK driving license to travel to meetings, homes, and businesses across the county. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. How to apply Applications should be made on the application form available on the Centre for Sustainable Energy website. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Thursday 28 May 2026 If you have not heard from CSE by 17:00 on Friday 29 May 2026 , please assume that your application has been unsuccessful. Interviews will take place on Thursday 4 June, and Friday 5 June 2026 . If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK .
May 12, 2026
Full time
To work on the Warm and Safe Wiltshire project to help Centre for Sustainable Energy (CSE) support the long-term wellbeing of disadvantaged households across Wiltshire, particularly individuals living in fuel poverty, those with health conditions, and communities that are otherwise hard to reach, including Armed Forces and veteran communities. As part of the Household Energy Services (HES) team, the Wiltshire Community Outreach Energy Advisor will bring experience engaging with different groups, charities, and local authorities. The post requires excellent customer service skills, personal resilience, and the ability to maintain professional boundaries. The role is primarily field based, delivering face to face energy advice, conducting home visits, and providing presentations to community groups and frontline professionals across Wiltshire. Pay and conditions. We are flexible with the working hours of this role and will discuss this openly if you are invited to interview. The salary for the role will be £29,024 per year (pro rata), rising to £31, 895 per year (pro rata) upon successful completion of probation period. You will be entitled to 25 days paid holiday (plus statutory holidays). CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. Specific responsibilities. An applicant appointed to the role will be expected to: To travel across Wiltshire to arrange and deliver events, workshops, talks and presentations to target support to vulnerable householders. To increase awareness of Warm & Safe Wiltshire amongst the Armed Forces community and other community organisations in Wiltshire. Develop, maintain and build upon new and existing partnerships with the Armed Forces and community partners. To provide face-to-face support for Wiltshire residents with energy-related issues so that they can stay safe, warm and healthy at home. To deliver outreach support to Wiltshire s Armed Forces community including serving personnel, their families and veterans, for example attending coffee mornings and socials in Garrisons across Salisbury Plain. To deliver outreach support to community groups in Wiltshire who are client facing and interact with vulnerable householders daily, for example hosting an advice stand within a local library. To identify energy improvements that can be made to residents properties and make appropriate referrals for funded measures where possible. Help residents maximise their income and make appropriate referrals to partner organisations for further support (e.g., for benefits advice and social tariffs). Deliver home visits for residents with multiple issues, who are unable to access support outside the home or via phone/internet. Recognise and refer clients appropriately for energy casework if they have more complex needs (e.g., billing issues, energy debt, supplier complaints). To provide project administrative support. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. Essential attributes for this role include: O Level or GCSE Maths and English or equivalent Previously worked with or volunteered for the Armed Forces. Three or more years experience working with different groups including charities, local authorities and public health. Experience of designing and delivering public engagement events. Experience of taking a lead on the delivery and coordination of project-based activity. Ability to respond to vulnerable clients in a respectful and engaging manner. Excellent written and verbal communication skills in English, with the ability to engage a wide range of people in an appropriate manner. Full, clean UK driving license to travel to meetings, homes, and businesses across the county. Understanding of safeguarding principles and the importance of protecting vulnerable individuals. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. How to apply Applications should be made on the application form available on the Centre for Sustainable Energy website. Your application should demonstrate how your skills and experience relate to the person specification on the job description. The closing date for applications is 17:00 on Thursday 28 May 2026 If you have not heard from CSE by 17:00 on Friday 29 May 2026 , please assume that your application has been unsuccessful. Interviews will take place on Thursday 4 June, and Friday 5 June 2026 . If offer the role, we will ask you to provide evidence demonstrating your eligibility for employment in the UK .
Job Title: Community Engagement Administrator Location : Bristol Salary: £26,450 per year Job Type: Permanent, Full-time, 37.5 hours per week Closing date: 17:00 on Friday 1 May 2026 About Us: CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. The Role: We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders. Specific responsibilities: An applicant appointed to the role will be expected to: To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives. To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person). To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records. To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives. To represent CSE on a range of projects, in external in-person and online meetings and events. To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent Use of MS office applications including Word, Excel and Outlook Experience with Teams and Zoom for online calls / meetings Providing administrative support in an organisation or for a specific activity Working on more than one project or set of tasks at once, and being accountable for your time Experience of liaising with colleagues and external customer/partners Highly organised and able to manage time and a busy workload Excellent written communication skills (e.g. emails, newsletters, reports) Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings) Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support) Excellent attention to detail - even when you're working on repetitive administrative tasks or working under pressure Strong teamwork is essential for this role. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of benefits including: You will be entitled to 25 days paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel. To be considered for this role an application form must be sent to the email address provided. The closing date for applications is 17:00 on Friday 1 May 2026. Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Project Administrator, Charity Administrator, Engagement Support Administrator, Office Administrator, Charity Admin, Engagement Administrator, may also be considered for this role
May 04, 2026
Full time
Job Title: Community Engagement Administrator Location : Bristol Salary: £26,450 per year Job Type: Permanent, Full-time, 37.5 hours per week Closing date: 17:00 on Friday 1 May 2026 About Us: CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system, and we work with people, organisations and communities to help make that a reality. The Role: We are looking for someone to provide key administrative and practical support for a range of projects. The post holder will have excellent administration and interpersonal skills, helping to ensure our projects run smoothly by carrying out tasks effectively and on time, using their own initiative to problem solve and seeking clarity where needed. They will build good working relationships within Centre for Sustainable Energy (CSE) and with external stakeholders. Specific responsibilities: An applicant appointed to the role will be expected to: To provide administrative support for the timely delivery of project activities, accurate record keeping and robust reporting across a range of CSE projects and initiatives. To provide support for the planning, promotion and delivery of training sessions, external workshops and events (both online and in person). To play a key role in co-ordinating our support (including grant giving) for community-based organisations, including acting as a key point of contact, recording support, tracking payments, monitoring delivery, and maintaining records. To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and partners in our youth work initiatives. To represent CSE on a range of projects, in external in-person and online meetings and events. To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website. About you: Essential attributes for this role include: 5 GCSEs (including English) at grade A-C (or 4 or above), or equivalent Use of MS office applications including Word, Excel and Outlook Experience with Teams and Zoom for online calls / meetings Providing administrative support in an organisation or for a specific activity Working on more than one project or set of tasks at once, and being accountable for your time Experience of liaising with colleagues and external customer/partners Highly organised and able to manage time and a busy workload Excellent written communication skills (e.g. emails, newsletters, reports) Excellent verbal communication skills (e.g. online calls, telephone calls, speaking in meetings) Able to build strong working relationships with people (e.g. within the organisation, and in community organisations we support) Excellent attention to detail - even when you're working on repetitive administrative tasks or working under pressure Strong teamwork is essential for this role. Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. Benefits: CSE offer a range of benefits including: You will be entitled to 25 days paid holiday (plus statutory holidays) Subsidised bike purchase and Tech Scheme Life Assurance Health Cash plan Retail discounts and discounted breakdown cover and many more. We will pay fees and expenses on relevant training courses. How to apply: To apply, please click apply and check your emails and complete the application form sent to you. You can also download this from our CSE website. Your application should demonstrate how your knowledge, skills and experience relate to the person specification. CVs and supporting letters will not be considered as part of the application process. The front sheet of the application form containing personal information will be removed prior to the details of the form being read by the selection panel. To be considered for this role an application form must be sent to the email address provided. The closing date for applications is 17:00 on Friday 1 May 2026. Interviews will take place in-person at our offices in Bristol on Thursday 21 May 2026. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK. Candidates with the relevant experience or job titles of: Project Administrator, Charity Administrator, Engagement Support Administrator, Office Administrator, Charity Admin, Engagement Administrator, may also be considered for this role
