Admin Assistant

  • Redwood Search
  • Bromsgrove, Worcestershire
  • Apr 20, 2026
Full time Administration

Job Description

Fast-paced. Detail-driven. Essential to the team.

If you're an organised administrator with excellent typing skills and a sharp eye for detail, this is an opportunity to play a key role in a busy, professional environment where your work genuinely makes a difference.

We're looking for a proactive Administrative Assistant who takes pride in accuracy, thrives under pressure, and enjoys being at the centre of a fast-moving team.

The Role

You'll be responsible for keeping operations running smoothly-supporting colleagues, managing communications, and ensuring documentation is produced to a high standard.

Your day-to-day will include:

  • Handling telephone and email enquiries with professionalism and efficiency
  • Producing high-quality documents through audio typing
  • Opening and setting up new claim files
  • Maintaining organised and compliant filing systems
  • Managing incoming and outgoing post
  • Scheduling appointments and maintaining the Proclaim calendar
  • Supporting with printing, scanning, and document preparation
  • Working closely with colleagues to ensure work is allocated effectively
  • Updating internal systems, including the intranet
About You

You're someone who:

  • Has fast, accurate typing skills and takes pride in producing precise work
  • Communicates confidently and professionally, both written and verbal
  • Is highly organised and able to manage multiple priorities with ease
  • Has strong IT skills, including Microsoft 365 (Word, Outlook, Excel, Teams)
  • Is comfortable using case or claims management systems (or quick to learn)
  • Understands the importance of confidentiality and handles information with care
What You'll Get
  • £26,000 salary plus a competitive benefits package
  • Free on-site parking
  • Ongoing training and development
  • A supportive, team-focused working environment

If you're looking for a role where your organisational skills and typing accuracy will be truly valued, we'd love to hear from you.