Internal Sales Executive

Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).

• Location: Middleton
• Salary: £30,000 - £35,000 dependent on experience
• Hours: 8.30am - 5.30pm, Monday to Thursday, & 8.30am - 4.30pm Fridays
• Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.

Please note this role is about relationship management and existing account development - no cold calling involved!

The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.

Responsibilities would include:

• Manage and maintain relationships with a portfolio of existing clients
• Act as the primary contact for client enquiries, orders and support
• Ensure high levels of customer satisfaction and service delivery
• Maintain regular contact with clients to understand their needs and requirements
• Identify opportunities to grow existing accounts
• Support the Key Account Managers in developing strategic accounts
• Monitor account performance and sales activity
• Process and manage client orders from enquiry through to delivery
• Liaise with production, planning and logistics teams to ensure on-time delivery
• Provide accurate updates to customers regarding order status
• Maintain accurate records within CRM and internal systems

The desired candidate would have the following experience, skills and attributes:

• Experienced in a manufacturing, engineering or industrial sector
• Experienced in B2B sales (internal or external sales)
• Proactive and self-motivated
• Strong attention to detail
• Able to work well within a team environment
• Comfortable working in a fast-paced environment
• Strong relationship building and communication skills
• Excellent organisational and time management skills
• Commercial awareness and the ability to identify sales opportunities
• Good problem solving ability and customer-focused mindset
• Confident using CRM systems and Microsoft Office

Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search