Administrator

Administrator (Permanent)Salary: Up to £32,000 per annum Start Date: ASAP - you must be available immedidatelyLocation: Fully Office-based (St Ives, Cambridgeshire)An opportunity has arisen for a proactive and detail-driven Administrator to join a friendly, professional team. This role is ideal for someone with strong administrative and sales coordination skills who enjoys picking up the phone, keeping systems accurate, and supporting the wider sales process.Working Pattern & Flexibility Flexibility is available.Options include:

• Part-time:
  • Monday to Friday, 9:00am-3:00pm or 9:00am-2:00pm
  • 4 days a week
• Full-time:
  • 8:00am-5:00pm (8:00am-4:00pm on Fridays

The Role Reporting to senior leadership, you will play a key role in administering and driving the internal sales process. This is a hands-on role requiring confidence on the phone, strong organisation, and an accurate, detail-focused approach.Key Responsibilities

• Administer and manage the internal sales process end-to-end
• Follow up submitted quotes after two weeks, chasing responses and feedback
• Make warm outbound calls to chase leads and obtain answers
• Operate, maintain, and update the Salesforce CRM system (including start dates, pipelines, and status updates)
• Liaise with the estimating team to obtain quote and tender information
• Review and monitor customer pipelines once signed off by senior management
• Analyse lost, current, and upcoming projects
• Identify new business opportunities through customer follow-up conversations
• Ensure customer requirements are clearly captured and delivered
• Record and report customer feedback and satisfaction
• Assist with marketing activity and planned client events
• Provide general sales administration
• PA-style support for senior leadership (booking travel, hotels, events, meetings, etc.)

About You

• Confident and happy to pick up the phone
• Highly organised, accurate, and detail-orientated
• Proactive with strong "get up and go" and initiative
• Professional and friendly telephone manner
• Comfortable working with CRM systems and databases

If you are interested please apply today.