Ocean Import Operator

Our client, a freight forwarder is looking for an Ocean Import Operator to join their office in South West London.

Job entails

• Dealing with quotes/bookings/queries on Cross trades business
• Issuing Quotations following up quotations made for Containers, Break bulk (Commodity trades, Timber FOT rates) & RORO
• Process bookings via telephone and email, from UK customers/Traders and Local Line POL agents. Confirming booking details back to the customer, informing them of special requirements or restrictions, ensuring Credit worthiness.
• Entering Bill of Lading details and adding where needed manifests details into the company's bespoke system.
• Dealing with COD, Switch Bills, Indemnities for cargo release.
• Telephone sales
• General enquiries relating to quotes/bookings/scheduling.
• Dealing with and resolving queries promptly
• Credit control

Transportation

• Processing and adding all transport data for container deliveries.
• Processing PIN and Badge releases in Destin8

Other functions

• General client liaison
• Liaising with the Port and Port offices
• General departmental clerical work.
• Any other tasks that management may deem necessary to fulfil the Job role.

General expectation

• Good verbal, written, communication and organisational skills.
• Good time keeping.
• Computer literate.
• Presentable, Adaptable, Outgoing, with a vibrant, friendly personality,
• Remain calm under pressure, able to maintain good Client and Staff liaison.
• To be able to work towards and achieve targets as part of a team or individually.
• Capable of Providing prompt customer service in accordance with company expectations.

Hours 09:30 - 17:30hrs