Key Account Manager

A role which focuses on managing and growing relationships with major merchant and distributor accounts, driving sales performance and market penetration for a clay-based building materials portfolio. It combines strategic account development with day-to-day commercial management to increase revenue, strengthen partnerships, and support long-term business growth.

Client Details

Our client is a leading UK manufacturer of clay-based building products is seeking a dynamic Key Account Manager to manage and grow relationships with major merchant groups, distributors, and specification partners. This is a strategic commercial role focused on driving revenue, strengthening market presence, and delivering exceptional customer experience across a diverse client base.

Description

Account Management & Growth

• Manage and develop relationships with major national and independent merchants, distributors, and key buying groups.
• Implement structured account plans to increase product penetration, market share, and profitability.
• Conduct regular account reviews, performance analysis, and forecasting to ensure sustained growth.
• Identify cross-selling and upselling opportunities across the clay drainage, infrastructure, and building solutions portfolio.

Business Development

• Target new strategic accounts within construction, civils, utilities, and infrastructure sectors.
• Work with specification teams to ensure products are included in relevant projects and frameworks.
• Monitor market trends, competitor activity, and customer insights to inform commercial strategy.

Commercial Strategy & Performance

• Negotiate pricing, rebates, agreements, and terms with key accounts in line with commercial guidelines.
• Collaborate with internal teams including technical, operations, and supply chain to ensure service excellence.
• Provide accurate sales forecasting, pipeline updates, and performance reporting.

Customer Support & Engagement

• Deliver product training, presentations, and technical support to customer teams.
• Attend industry events, exhibitions, and customer visits to represent the business professionally.
• Resolve customer queries and service issues promptly to maintain strong relationships.

Profile

• Proven experience as a Key Account Manager within building materials, construction products, civils, or related industrial sectors.
• Strong commercial acumen with experience managing major merchants or distributor accounts.
• Excellent negotiation, presentation, and communication skills.
• Ability to build long-term partnerships and manage varied stakeholder groups.
• Comfortable working autonomously and making data-led decisions.
• Full UK driving licence with flexibility for national travel.

Job Offer

Competitive package depending on experience