Customer Service Co-ordinator

Position: Customer Service CoordinatorLocation: GillinghamContract Type: Temporary

Hours: Monday - Friday, 8:30am - 5:00pm, Office Based

Start: ASAPHourly Rate: £14.00 - £15.00

Are you a friendly and organized individual with a passion for customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity just for you!

What You'll Do: As our Customer Service Coordinator, you will be the first point of contact for our valued customers. Your role will be crucial in ensuring smooth communication and excellent service delivery. Here's what you can expect:

• Respond to Inquiries: Handle customer inquiries via phone and email with a professional demeanour
• Order Management: Process customer orders accurately and efficiently, ensuring a seamless experience from start to finish
• Problem Solving: Address customer issues and complaints with a positive attitude, finding solutions that leave customers satisfied
• Collaboration: Work closely with our sales, logistics, and technical teams to ensure timely delivery and service excellence
• Data Entry: Maintain accurate records of customer interactions and transactions in our systems

What We're Looking For: We want someone who is not only skilled but also brings a positive energy to our team! Here are some key qualifications:

• Experience: Previous experience in customer service or a related field is a plus.
• Communication Skills: Excellent verbal and written communication skills that can engage and reassure customers.
• Organizational Skills: Strong ability to manage multiple tasks while keeping a positive attitude.
• Tech-Savvy: Familiarity with CRM systems and Microsoft Office Suite is advantageous.
• Team Player: A collaborative spirit that contributes to a supportive work environment.

Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms

How to Apply: Ready to embark on a rewarding journey with us? We can't wait to meet you and explore how you can contribute to our success!

Note: This position is temporary, with the potential for extension based on performance and business needs. Candidates must be eligible to work in the UK.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.