Schemes Manager

South West Region

Circa £40k

Hybrid 2-3 days per week

A specialist international insurance provider is seeking a Schemes Manager to oversee their Education and Not-for-Profit (NFP) insurance schemes. This role is full-time, with hybrid working and ideally onsite 2-3 days per week.

In this role, you will manage and develop relationships with scheme insurers and partners, ensuring they deliver exceptional service and commercially viable propositions. You will monitor operational performance, drive process improvements, and support the delivery of new products and capacity. You'll also oversee contracts, review insurer agreements, and provide insights to enhance scheme performance and customer outcomes.

• Manage and oversee third party relationships and scheme partners
• Monitor profitability, operational effectiveness, and customer satisfaction
• Drive initiatives to improve service, operational efficiency, and risk management
• Support new product launches and capacity requirements
• Review contracts and negotiate insurer agreements

• Experience managing third party relationships or operational service delivery
• Understanding of the insurance market
• Strong communication, negotiation, and stakeholder management skills
• Analytical mindset with excellent problem solving skills
• Track record of delivering exceptional customer service

• Competitive salary and benefits
• Hybrid working and flexible arrangements
• Opportunity to shape and improve specialist insurance schemes
• Collaborative, supportive culture with focus on customer and partner outcomes

This is a great opportunity for a proactive, relationship focused professional to contribute to the success of specialist insurance schemes in a growing team.

Scott Norton Ashley, Senior Regional Consultant on or

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