Operations Assistant

  • United Utilities
  • Keswick, Cumbria
  • Apr 14, 2026
Full time

Job Description

Salary - £26,026 Work Type - Onsite Job Location - The Old Sawmill, Thirlmere. Keswick. CA12 4TQ Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • A comprehensive healthcare plan through our company-funded scheme
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Best Doctors
  • Salary Finance
  • Wealth at Work courses
  • Deals and discounts
  • EVolve Car Scheme
  • Employee Assistance Plan
  • Mental health first aiders
  • ShareBuy
  • MORE Choices flexible benefits
  • Enhanced parental leave schemes
Job Purpose

We have a great opportunity for an Operations Assistant to join the (Operational Technology Support)Team. You will provide support to the Management Team by acting as a coordinator. You will ensure that all identified training needs are fulfilled, including booking training courses, communicating arrangements, organising accommodation and subsistence if required. You will need to keep accurate records to ensure that compliance is met with regard to training, e.g. Manual Handling and similar Health & Safety training. You will coordinate all the activities to ensure the site is Health & Safety compliant including taking part and assisting in inspections. You will also coordinate and control the processes in relation to Company vehicles, including ensuring MOT's are current, recording any police notices and completing to ensure legal compliance. The role is varied and integral to an efficient site operation.

What Will You Be Doing:
  • Act as Training Coordinator, managing bookings, notifying staff of training, and serving as the point of contact for issues such as sickness, non-attendance or directions.
  • Serve as the Health & Safety administration focal leader by maintaining all statutory records and ensuring compliance.
  • Provide wide-ranging administrative and financial support, including journals, accruals, capital timesheets, financial analysis, communications, meeting organisation and covering other Operations Assistants when needed.
  • Manage ordering and record-keeping for PPE, tools, equipment, stationery and office materials, as well as raising purchase orders and supporting field staff with related requests.
  • Maintain local databases and information, including spares, deliveries, contact lists, maps, addresses, ID and hygiene cards.
  • Support managers with events and activities such as Open Days and Away Days, and act as point of contact for site materials such as posters.
What We Are Looking For:
  • Highly organised, able to multi-task, self-driven and motivated, with strong interpersonal skills.
  • Excellent attention to detail, high accuracy and a strong drive to produce high-quality work.
  • Strong written and verbal communication skills, with the ability to engage effectively with colleagues, stakeholders and service providers, and to share knowledge and skills.
  • Proficient in Microsoft packages and able to travel between sites as required.
  • Flexible, reliable and able to adapt to changing demands.
  • Full UK Driving Licence required.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.