Office Administrator - Part-time

Operations Administrator

Hours: Part time (approx. 24-32 hours)

Salary: £28,000 - £36,000 (this is the full-time equivalent salary)

Location: Near Wooton-under-Edge - must drive to be able to get there

We're seeking a practical, experienced Operations Administrator to support our clients' sales, service and day-to-day operations. This is a hands-on role for someone with commercial awareness, confidence and good judgement - someone who keeps things running smoothly and isn't afraid to roll their sleeves up.

This is not a managerial role, but it is a trusted position with scope to suggest and improve simple processes and mentor others informally.

The Role

• Process and check customer orders, prepare sales confirmations and update the CRM

• Coordinate courier bookings, shipments and occasional warehouse picking

• Manage service and repair administration, including job logging, quotes and reports

• Handle customer communication and maintain accurate sales, service and enquiry logs

• Support basic marketing activity such as email updates and CRM data management

• Help document simple processes and maintain tidy, auditable records

What We're Looking For

• Relevant experience in a commercial office, operations, customer or supply-chain role

• Confident phone manner with commercial customers

• Organised, calm and detail-focused, with strong Microsoft Office skills

• Comfortable learning CRM/ERP systems

• Practical, reliable and process-minded, with ideas for improvement welcomed

Desirable: CRM experience (e.g. ProspectSoft), courier systems (DPD), interest in clean data.

The Right Fit

• Brings maturity, confidence and commercial savvy

• Happy being hands-on, not purely desk-based

• Enjoys being central to operations without formal management responsibility