Sales Support Administrator, South Somerset

Reed Business Support in Bath is delighted to be working in conjunction with a market leading business in their search for a Sales Support Administrator.

Our client is looking for a proactive and customer-focused individual to join their vibrant Sales Support Team.

If you thrive in a busy environment and enjoy supporting customers from their very first enquiry through to the final payment stage, this could be the perfect role for you.

Salary: up to £29,500 + benefits

Monday to Friday - 8.30am - 5pm

About the Role

As a Sales Support Administrator, you will play a key part in delivering an exceptional customer experience. Your responsibilities will include:

• Taking day to day orders and managing the process order - despatch - invoice.
• Booking on Courier labels.
• Dealing with customers on site as well as on the telephone, emails, etc.
• Liaise with customers and resolve queries promptly and professionally
• Understand products and assist customers with options/products available.
• Liaise with the Warehouse team to support smooth order fulfilment

What they are looking for

• Minimum of 3 years' experience in a similar role within a fast paced environment.
• Excellent working knowledge of Outlook, Excel, and Word
• Strong organizational skills with the ability to resolve problems efficiently and effectively
• Excellent verbal and written communication skills
• Positive, proactive "can-do" attitude
• Strong numeracy skills with keen attention to detail
• Ability to motivate and develop your self and other team players, ensuring high performance and engagement

If you would like to apply for this brand new role, please click 'apply' and send your cv to