Job Description
CRM Manager
40K to 44K + 10% bonus
Zachary Daniels are proud to be representing one of the most exciting fashion brands in the market. Internationally recognised, this brand is known for its innovation, trend led design, first class marketing and exceptional community building.
This is a business with an incredible culture, full support for its people, an on-site gym, excellent health benefits and a genuinely inspiring environment. A brand that will elevate any CV and a place where careers accelerate.
We are now looking for a CRM Manager to take ownership of CRM channels and drive performance across email, SMS and app loyalty.
Key responsibilities:
- Own and deliver CRM campaigns across email, SMS and app loyalty
- Plan and schedule campaigns in line with product launches and marketing strategy
- Build and optimise workflows and automations to drive engagement and conversion
- Deliver A B testing across subject lines, content, timing and segmentation
- Manage deliverability, data hygiene and GDPR compliance
- Collaborate with digital and merchandising teams to shape CRM strategy
- Manage relationships with CRM platforms and third party providers
- Stay ahead of trends and emerging technologies within CRM and email marketing
- Use reporting and insight tools to build customer profiling
- Present performance analysis and insights to senior stakeholders
What we are looking for?
- Highly organised with strong attention to detail
- Data driven with a creative mindset
- Confident working in a fast paced environment with tight deadlines
- Strong communicator with the ability to influence stakeholders
- Clear understanding of brand, customer and tone of voice
- Able to commute to the Manchester studio full time
Experience required:
- Minimum two years CRM experience
- Proven background in DTC email and SMS marketing within fashion
- Experience with Ometria or Klaviyo preferred
- HTML knowledge advantageous
Benefits:
- Competitive salary with 10% bonus
- Generous brand discount
- Full health support and benefits
- On site gym
- Outstanding culture and working environment
- A market leading brand to elevate your career
If you are looking for your next standout move and a genuine step up in your career, this is the role for you.
Please Apply Today
BH35882
