Council Tax Officer

Job Title: Council Tax Officer

Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Council Tax Officer to join their Revenues team. This is a temporary opportunity, ideal for experienced candidates looking to make an immediate impact within a high-performing local authority service.

Contract Details:

• Type: Temporary
• Pay: 17.50 - 18.85 per hour (PAYE) / 22.74 - 24.54 per hour (Umbrella)
• Location: Richmond & Wandsworth
• Working Arrangement: Mostly work from home

Key Responsibilities:

• Undertake duties relating to the administration, billing, collection, and recovery of council tax
• Handle customer enquiries and provide a high standard of service
• Ensure accurate processing of accounts in line with legislation and council procedures
• Support performance improvement and service delivery initiatives
• Work collaboratively with internal teams and external stakeholders
• Assist with change programmes and continuous improvement within the service

Essential Skills & Experience:

• At least 1 year's experience in council tax administration, billing, collection, or recovery
• Strong working knowledge of NEC systems (mandatory)
• Good understanding of council tax legislation and processes
• Excellent communication skills, both written and verbal
• Ability to manage workloads effectively and meet deadlines

Desirable:

• Experience using Civica W2

About the Role:

Working within the shared staffing arrangement between Richmond and Wandsworth Councils, you will be part of a forward-thinking team focused on delivering high-quality, cost-effective services. This temporary role offers flexibility with predominantly remote working, alongside the opportunity to develop your skills within a large and supportive organisation.

If you have the required experience and are available for a temporary assignment, apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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