Housing Register Assessment Officer

Housing Register Assessment Officer

Location: Epping, Essex

Contract: Full-Time, Temporary (3 Months) 37 Hours per Week

Pay Rate: £19.09 PAYE / £24.44 Umbrella

We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment.

Purpose of the Role

• As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service.

Key Responsibilities

• Assess housing applications in line with legislation, policy, and the Council s allocation scheme, ensuring accurate banding decisions
• Interpret and apply housing law, case law, and statutory guidance
• Provide clear, comprehensive housing advice to applicants
• Support the Rehousing Team Manager in delivering an innovative and high-performing service
• Maintain accurate records and contribute to efficient, digitally focused processes
• Build and maintain strong relationships with customers, stakeholders, and partners
• Represent the service at meetings and user groups where required

Skills, Knowledge & Experience

• Relevant qualification or equivalent experience demonstrating strong literacy and numeracy skills
• Experience within housing, local government, or a similar complex organisation (e.g. Local Authority or Registered Social Landlord)
• Strong understanding of housing legislation and policy
• Experience in a customer service environment
• Ability to analyse information and produce clear, concise written reports
• Excellent communication skills with the ability to build effective working relationships
• Understanding of safeguarding responsibilities relevant to the role
• Politically aware with an understanding of challenges facing local government
• Comfortable using technology to support modern service delivery
• Attendance at off-site meetings may be required (via public transport, personal vehicle, or council vehicle where available)
• Duties may evolve in line with service needs, consistent with the level of the role

To find out more information please contact Lily at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.