Administrative Assistant, temporary immediate start (initially 3 days per week) SPANISH SPEAKING
Based in TW9
We are seeking an Administrative Assistant to support our Clients Sales team, based in their TW9 office. This role is integral to maintaining their commitment to excellence and supporting their global customer base.
Day-to-day of the role:
- Communicate with customers via phone and email, providing advice and quotes on our diverse software portfolio.
- Ensure high levels of customer service and accurate data entry on the Salesforce system, including all customer details and information related to sales and invoicing processes.
- Check data accuracy for incoming purchase orders and contact clients to obtain missing information.
- Liaise with Orders and Accounts Teams to complete sales processes and provide necessary support.
- Assist in managing the renewal and tracking of customer maintenance support agreements.
- Provide assistance with the preparation and execution of tender processes, ensuring compliance with customer and regional regulations.
- Work closely with the Sales and Marketing Manager (Portugal & Brazil) to ensure all areas of business are well supported and important customer feedback is reported.
- Maintain accurate knowledge of sales targets and stay up-to-date with new products and features.
Required Skills & Qualifications:
- Native or fluent in Spanish and English.
- Excellent communication skills, including phone and writing skills.
- Incredible attention to detail and organisational skills.
- Ability to meet deadlines and work under pressure.
- Capability to work independently when required.
- Proficient with MS Office and experience with Salesforce.
- Experience working with the Spanish market is preferred.
- Strong interpersonal skills and the ability to work as part of a team.
To apply for this Administrative Assistant position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.