We are seeking an Office & Facilities Assistant to ensure the smooth day-to-day running of a Head Office in Rickmansworth. This role is crucial in providing a professional and efficient experience for visitors and suppliers, as well as offering administrative support for various office tasks.
Day-to-day of the role:
- Serve as the first point of contact for visitors and suppliers, ensuring a professional and friendly reception.
- Handle telephone enquiries, directing calls and taking messages as necessary.
- Manage relationships with facilities management contractors and suppliers, including those for recycling, sanitary, utilities, and building security services.
- Collaborate with the Group's HSE Lead to champion office health and safety, including maintaining training for Fire Wardens and First Aiders, organising regular fire drills, and supporting risk assessments.
- Work closely with IT regarding the phone system, security/CCTV monitoring, and building access control.
- Coordinate office adaptations or refurbishments and order new equipment as needed.
- Ensure that office supplies, kitchens, and washrooms are fully stocked and manage stock control.
- Manage the distribution of daily incoming and outgoing post and deliveries.
- Organize office social events and support the administration of board meetings, including arranging lunches and refreshments.
- Assist in organizing travel and accommodations for employees and board members, especially during peak times.
- Support the organization of training programs and leadership conferences.
- Oversee daily lunch orders, ensuring accuracy and gathering employee feedback.
Required Skills & Qualifications:
- Proven track record of autonomously coordinating office and facilities tasks.
- Highly organized with strong time management skills.
- Excellent customer service skills and ability to present the company professionally.
- Effective communication skills at all levels.
- Confidence in managing day-to-day facilities tasks.
- Proactive and responsive attitude with the flexibility to adapt to changing demands.
- Technical proficiency in Microsoft Office suite and experience with other software platforms.
- Strong attention to detail and record-keeping skills.
- Ability to multitask, prioritize, and organize.
- Discretion in handling confidential information.
- Fire Warden and/or First Aider qualifications are advantageous, with willingness to train if not already qualified.
- Basic Health and Safety knowledge or qualification is beneficial.
- Experience in booking and arranging travel.
This is a temporary post for approximately 1 month and will be based 5 days on the office. Monday to Friday 9am to 5pm.
Candidates must live local to the Rickmansworth area. Office is a short walk from the station. Parking is also available onsite.