Social Media Manager

Social Media Sales Manager (Remote)

• Job Type: Full-time, Remote
• Industry: Sales
• Location: Remote

A rare opportunity for a Social Media Sales Manager to join our high-performing virtual sales team has arisen. If you have significant experience in the travel industry and thrive in a fast-paced, customer-focused environment, this role is for you. The team are dedicated to building relationships and providing outstanding service to ensure our customers have unforgettable holiday experiences.

Required Skills & Qualifications:

• Proven sales management experience, preferably in the travel industry.
• Ability to thrive in a target-driven environment and excel in converting leads.
• Strong communication skills with the ability to build rapport quickly online.
• Self-motivated and capable of working autonomously while remaining connected with the team.
• Experience managing multiple social media platforms and engaging with a diverse customer base.
• PPC would be advantageous but not essential. A basic understanding of online customer acquisition would be useful. Content promotion and offer positioning is preferred.

Day-to-day of the role:

• Handle customer enquiries across multiple platforms including our main Facebook page, Cruise Facebook page, Live Chat, and WhatsApp.
• Engage customers actively seeking their next holiday, converting conversations into bookings.
• Deliver fast, responsive service to maintain a competitive edge.
• Provide comprehensive end-to-end customer service, ensuring customers are supported and excited throughout their journey.
• Source and promote your own products and offers on social media, keeping an eye on market trends and competitor activity.
• Track performance of promotions and refine future offers to maximize effectiveness.

Benefits:

• Competitive salary with a bonus structure that rewards performance.
• Opportunities for familiarization trips to enhance product knowledge.
• Personal Development Plan with a commitment to training and career progression.
• Discounts with UK high street retailers and generous staff discounts on holidays.
• Perfect attendance rewards, and a refer-a-friend incentive.
• Company pension scheme and long service rewards.

Join a team that is not only travel-obsessed but also passionate about providing exceptional customer experiences. If you are a sales-driven manager who enjoys a dynamic work environment and is looking for a role with significant autonomy and potential for growth, then apply today