Operations & Team Support

A brand-new role reporting to the Operations Manager of an international Financial Services business. We're looking for an adaptable, enthusiastic and resilient administrator to provide varied operational support to a busy team and play a key part in shaping the success of the business. This fast-paced business is keen to offer training and would like to find a candidate with some existing operational support experience looking for a chance to develop their career and learn new skills.The role will involve:

• Supporting advisers and managers with organising and preparing for local events, sourcing merchandise, ensuring event processes are adhered to.
• Providing ad-hoc support to the Head of Global Sales, assisting with client reviews and liaison with new sales leads.
• Being the 'go to' person for some IT issues and liaising with IT support suppliers.
• Compliance support including the production of data required for regulator returns and liaison with compliance consultants.
• Obtaining and submitting applications to providers for Terms of Business, or to satisfy ongoing requirements to maintain agencies.
• Producing statistics for risk management purposes.
• Overseeing the office facilities and daily operations including security, access control, and supplies.
• Carrying out administrative tasks including scheduling, correspondence, and procurement, coordinating with various departments to ensure smooth and efficient operations.
• Assisting in the development and implementation of operational procedures and systems.
• Assisting with recruitment, onboarding and offboarding.
• Providing ad hoc support to various members of the Senior Leadership Team.

What we're looking for:

• The ability to manage and prioritise multiple tasks effectively in a fast-paced environment.
• Excellent verbal and written communication skills for building strong client and team relationships.
• Strong IT skills with good knowledge of Microsoft 365, IT Security systems (such as Keeper for Financial Services), and client management platforms.
• A quick thinker with a keen eye for detail and a knack for identifying issues and finding solutions.