Internal Sales Executive

Internal Sales Executive

Location: CannockSalary: £28,000 - £35,000 - dependent on experienceHours: Mon-Thu 08:30-17:00 (1-hour break) & Fri 08:30-16:00 (early finish on a Friday!)Team: Small and friendly team, with plans to grow!

About the Company

Our client is expanding their UK operation following the successful introduction of their global brand into the UK market. They are a forward-thinking technical supplier with a strong sustainability agenda, and technology that outperforms many competitors.

With a UK marketing budget in place and future investment planned, now is the perfect time to join this growing team.

The Role

As an Internal Sales Executive, you'll play a key role in driving revenue, strengthening customer relationships, and supporting the growth of the UK operation. This is a commercially minded role where pace, organisation and follow-up are crucial.

You'll manage incoming enquiries, proactively generate new business, and work closely with existing customers to develop their accounts through upselling, cross-selling, and understanding their ongoing product and parts requirements.

This is not a "scripted" environment - you'll use your own logic, common sense, and commercial thinking to make effective decisions and spot opportunities.

Key Responsibilities:

Sales & Customer Engagement

• Manage inbound enquiries via shared sales inbox and your own email.
• Provide accurate quotations using an in-house system and maintain a history of parts and pricing.
• Chase outstanding quotes with pace and consistency.
• Follow up sales and online enquiries.
• Re-engage dormant and lapsed accounts.
• Support sustainability initiatives by increasing refurbishment sales.

Business Development

• Build long-term relationships across a large, approved network of UK resellers.
• Contact prospective automation businesses and possible new partners.
• Spot upselling and cross-selling opportunities within existing accounts.
• Contribute to expanding the UK presence as the marketing plan grows.

Training and Support

• Ensure all quote and order information is accurate before handover to the Support Team.
• Produce a simple month-end report using Excel to support process reviews, training needs, and business development planning.
• Keep up to date with pricing, products, competitor activity, and market trends.
• Complete a structured training programme and use the team's training booklet to support development.

What We're Looking For:

Experience & Skills

• Strong background in internal sales and customer engagement.
• Confident on the phone with excellent communication skills.
• Comfortable working to time-sensitive tasks and managing multiple quotes.
• Strong numeracy - able to understand margins, percentages & commercial pricing.
• Good grasp of Outlook, Excel, and structured admin processes.
• Ability to follow procedures while also using commercial judgement.
• Logical, organised and able to work at pace.

Personal Qualities

• Proactive, resilient and self-motivated.
• Professional, well-presented, and confident in an Internal Sales role.
• Results-driven, with a collaborative team mindset.
• Able to "find your feet" quickly and contribute to a small, growing UK team.

What's in it for You?

• Join a growing UK team at an exciting stage of expansion.
• Competitive basic salary.
• Work with a highly respected technical brand.
• Supportive team culture with ongoing training and monthly development reviews.