Account Manager

Are you looking to join a superb team, be part of a fantastic and widely recognised creative brand where flair and enthusiasm are both rewarded? Does working within a lively and creatively led business inspire you, working within a role where no 2 days are the same? This is a superb opportunity to work within a company experiencing strong strategic growth and excellent personal development.

We are looking for candidates with strong business to business client focused experience, possibly gained within an Account Management, Buying, Business Development or Customer Service/Success role to work within an Account Management capacity. You will enjoy leading client meetings, being that 'go to' point of contact for clients to really understand their business needs and collaborating with them to provide strategic solutions. These are not sales roles, you are working with existing clients nurturing the relationships and maximising their return, looking at annual business plans.

We are looking for high energy, enthusiasm and professionalism. A team player and someone who is highly motivated by working with world-leading brands, implementing new product strategies to grow key accounts, by delivering outstanding service levels.

What you will be involved with day to day:

• Working within a wider team to delivery on their business strategy with clients that nurtures and develops existing accounts for sustained growth.
• Work with key client accounts, taking ownership of a portfolio of longstanding contacts.
• Leading client meetings to report on business, challenge and present new ideas and ultimately develop relationships.
• You will work with and receive support from various business functions, including Marketing, Business Development, and Production.
• Network effectively to identify opportunities for growing existing accounts, including cross-selling other services provided by our client.
• Creating and presenting insightful KPI reports and pricing reviews to guide internal and external decision-making.
• Cultivate strong relationships with other stakeholders including supply chain, becoming an expert in your product domain.
• Work with the Project Manager to understand client presentations and then presenting these with flair
• Uphold exceptional service standards, going above and beyond to ensure customer satisfaction and retention, and resolving any issues that arise.

What we're looking for in an Account Manager:

Our client is looking for candidates with strong and relevant experience gained within a similar B2B role. Someone who aligns with our clients' core values - boldness, honesty, and imagination. You will be focused on continual improvement, open feedback, and an unwavering commitment to delivering top-tier customer service.

• Strong experience gained within a similar role - Account Executive, Account Management, Buying, Business development or similar with strong examples of managing key clients
• Experience gained from the retail, FMCG, or merchandise industry is useful, but not essential.
• A natural ability to form and maintain relationships.
• Professional communication skills across all levels and stakeholders, comfortable with face-to-face meetings and proactive calls.
• Excellent organisational skills with an eye for detail.
• A customer-centric approach with a passion for providing a first-class client experience.
• A real enthusiasm for the work that you do. Our client offers a really positive and lively culture and matching that energy is vital.

These are brilliant opportunities to join and contribute to a progressive business, playing a pivotal role in a fast-paced and exciting position working with amazing brands. If you have the outlined experience, please send your CV or contact us NOW as these roles are available and are urgent.

Please note that due to the volume of responses, we regretfully cannot provide feedback to all applicants. If you haven't heard back within 7 days, please assume that you have not been successful for the role.