Lucy Walker Recruitment Ltd

We are recruiting on behalf of a leading manufacturing client based in Bradford for a Project Coordinator to join their commercial team. This is a great opportunity for an organised and proactive project professional who enjoys managing multiple customer projects from initial enquiry through to production launch. Working closely with the Commercial Manager, you will take ownership of project timelines, manage critical paths, and ensure all key milestones, documentation, approvals, and resources are in place to support successful delivery. You will act as the central link between customers and internal stakeholders across Production, Quality, Supply Chain, Purchasing, and Operations, ensuring clear communication and coordination throughout the project lifecycle. We are looking for someone with experience managing end-to-end projects, strong stakeholder engagement skills, and the ability to track deliverables and drive progress in a fast-paced manufacturing environment. This role offers varied work, strong cross-functional exposure, and the chance to play a key role in delivering successful customer projects Main Responsibilities Be the main contact for customers once they place an order until production begins Help prepare quotes and other commercial documents Keep project information organised and ensure all departments have the details they need Make sure all paperwork, approvals, and customer questionnaires are completed before production starts Work with Quality, Production, and Supply Chain teams to coordinate customer projects Arrange production trials when needed Ensure materials and components are available on time Create customer approval documents and maintain project records Prepare project handovers to operational teams Put together production packs for new manufacturing runs Organise and host customer visits to the sites Maintain product records, photographs, and supporting documents Update supplier and material information when requires Provide support with purchasing, planning, and customer relationship management activities Skills & Knowledge: Experience in customer service, account management, project coordination, commercial administration or similar process led role Strong organisational and administrative skills Excellent attention to detail Ability to manage multiple tasks and deliver Strong communication and relationship-building skills A professional and customer-focused attitude A positive, proactive, and flexible approach to work Confidence working with different departments Experience using ERP systems (SAP Business One would be an advantage We are unable to respond to all applications, if you have been successful, we will contact you within 5 days of your application.

The Company: Our client is a fast-growing UK-based media and partnership company that connects local and national businesses with engaged communities through innovative advertising and sponsorship solutions. Due to continued growth, they seek to recruit a proactive and personable Relationship Manager to join the small and close-knit team. The Role: You will be the primary point of contact for the network of partner organisations. You will be responsible for nurturing strong, long-term relationships with key stakeholders-from managers and owners to committees and decision-makers. Your focus will be on ensuring the partners remain fully engaged with the products and services, maximising the value they receive from the partnerships, and identifying opportunities for growth and retention. This is a highly relationship-driven role that requires excellent communication skills, commercial awareness, and a solutions-oriented mindset. Key Responsibilities: Develop and maintain strong relationships with partner managers, owners, directors, and key contacts. Conduct regular check-ins with partners to ensure continued engagement and satisfaction. Act as the main point of contact for all partner-related enquiries and support requests. Build trust and foster long-term partnerships across the network. Ensure all partnership commitments are delivered in line with agreements. Collaborate with internal departments (e.g., operations, creative, sales) to coordinate deliveries, updates, and campaign requirements. Monitor engagement levels and proactively identify areas where additional support may be needed. Support the smooth onboarding of new partners. Conduct regular review meetings with existing partners to assess performance and identify opportunities. Develop strategies to strengthen relationships and improve partner retention. Work closely with the sales team to support renewals and network expansion. Liaise with operations and customer service teams to coordinate partner requirements. Maintain accurate and up-to-date partner records within the CRM system. Escalate and oversee resolution of any partner issues. Attend partner meetings, networking events, and industry functions nationwide (you could be away for 2-3 days at a time) Represent the company professionally at all times. Maintain a strong understanding of market developments and industry trends. About You A keen interest in Golf would be highly advantageous for this role. Experience in account management, client relations, business development, or a customer-facing role. Strong organisational skills with excellent attention to detail. Ability to manage multiple projects and priorities simultaneously. Commercial awareness and confidence speaking with senior stakeholders. Proficiency in Microsoft Office applications. Full UK Driving Licence (as occasional travel may be required). A proactive, self-motivated, and resilient attitude. Professional and confident communicator. Able to build rapport quickly with a wide range of personalities. Strong problem-solving skills. Adaptable and a team player with a positive attitude. How to Apply If you are a relationship-driven professional looking for a new challenge in a dynamic and growing company, we would love to hear from you. Please submit your CV for consideration or give us a call and we can talk you through the industry in more detail.

We are working with a respected Leeds based Law firm who are looking for an Assistant Paralegal to join their Wills and Probate team. This is an excellent opportunity for someone to develop and further their legal career within a supportive setting; the successful candidate will ideally have a Wills & Probate background, but other areas of a law will also be considered. Providing high-quality paralegal and administrative support to the fee earners where you will be assisting with a wide range of private client matters whilst delivering an excellent standard of client care. Key responsibilities will include; Assisting with the drafting of wills, lasting powers of attorney and related documents Supporting all aspects of probate and estate administration Preparing probate applications and inheritance tax forms Obtaining asset and liability valuations Corresponding with clients, beneficiaries, HMRC, financial institutions and other third parties Attending client meetings where appropriate Managing files Assisting with billing, time recording, and file administration This is a fantastic opportunity for an Assistant Paralegal, Legal Assistant or Legal Secretary, the ideal applicant will have; An understanding of Wills and Probate (desirable) Understanding of probate processes and estate administration Strong organisational skills and excellent attention to detail Professional, empathetic and client-focused approach Confident written and verbal communication skills Good IT skills, including case management systems and Microsoft Office Ability to work independently and as part of a team If you hold the above skills and experiences and are looking for a new opportunity, please submit your CV for review. Please note that if you do not hear from us within 7 days your application has been unsuccessful.

We are recruiting on behalf of a fast-growing and innovative business looking to appoint a Digital Marketing Executive to support the delivery of high-impact digital campaigns across both B2B and B2C audiences. This is a fully office based role based in Leeds City Centre. This is a broad, hands-on marketing role suited to someone who enjoys working across social media, paid advertising, SEO, email marketing, content creation, website management and analytics. The successful candidate will play a key role in driving brand awareness, customer engagement, lead generation and online sales while leveraging AI tools to improve campaign efficiency and performance. Key Responsibilities Manage and grow the company's digital presence across platforms including LinkedIn, Instagram, TikTok, Facebook and YouTube. Support the planning, execution and optimisation of paid advertising campaigns across Google, Meta and LinkedIn. Create engaging digital content including social media posts, blogs, email campaigns, landing pages and wider campaign assets. Assist with SEO and website optimisation to improve search visibility and user experience. Build and manage email marketing campaigns and automated customer workflows. Update website content and support e-commerce and lead generation activity. Monitor and analyse campaign performance using tools such as GA4 and provide actionable reporting insights. Support partnership, affiliate and referral marketing activity. Use AI-powered tools to enhance content creation, campaign optimisation and workflow automation. Collaborate effectively with internal teams, freelancers and external agencies. Required Skills & Experience Minimum of 2 years' experience in digital marketing, e-commerce or a related field. Hands-on experience with platforms such as Meta Ads, Google Ads, LinkedIn Ads, Shopify, Klaviyo, GA4 and CMS platforms. Experience using AI tools to support marketing activity, campaign optimisation and automation. Strong understanding of both organic and paid social media marketing. Knowledge of social-first content, particularly across TikTok, Instagram and YouTube. Excellent written and verbal communication skills with strong attention to detail. Creative, commercially minded and comfortable managing multiple projects simultaneously. Ability to manage agencies, freelancers and internal stakeholders effectively. Confident analysing campaign data and making performance-driven recommendations. Desirable Experience Understanding of social media trends, short-form video and engagement-focused content creation. Experience supporting end-to-end e-commerce campaigns across multiple channels. Familiarity with Microsoft Clarity, heatmapping software or marketing automation platforms. Experience with CRM and email marketing systems such as Klaviyo, Pardot or Salesforce. Basic video editing, podcast coordination or wider content production experience. Knowledge of SEO tools and website optimisation techniques. Degree qualified in Marketing, Communications, Digital Media or a related discipline. Interest in technology, innovation or emerging digital trends would be advantageous.

This is a newly created, critical role - not a maintenance position, but a transformation role. We're looking for someone to build processes, take ownership of administration and financial detail, and help take the business to the next level. You'll provide daily, direct support to the business owner. Over time, you may also take on PA duties such as diary and inbox management. This role will grow and evolve - you should thrive on that. Key Responsibilities Financial and Billing Support Take ownership of QuickBooks Manage billing and credit control - proactively chasing unpaid invoices Assist with accounts processing Administrative, Operational and Process Management HR duties and onboarding support Source, draft, and manage NDAs Convert the current workbook system to an efficient digital system Chase outstanding documents and client information Build and implement new office processes to create structure Answer phones, speak with clients, and represent the company professionally Proactively look for ways to make operations better Eventually assist with an office move project The Person: Proactive - you see what needs doing and do it Attention to detail - critical for billing, NDAs, and processes Confident and resilient - able to adapt to different personalities and levels Trustworthy - handling sensitive financial and business information Agile and pragmatic - you can source solutions and build processes from scratch

Our client is looking to recruit a Tech Team Leader to work within the Helpdesk function. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where you will be valued and given full support within your role. This is a fully office-based role for our client as you will interact daily with various teams and that office presence is vital for team support. This is a great company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support teams to deal with specific challenges whilst also being a key point of contact for customers, to ensure a satisfactory conclusion. Leading, supporting and mentoring your small team to ensure productivity is consistently high. Ensuring exceptional customer service levels are achieved and reporting on these to the Senior Leadership Team. Working collaboratively cross functionally across the business to review and identify coaching and training needs for the teams. You will design QA based coaching and training materials to continually assess and improve customer experience and track outcomes on an ongoing basis. Ensuring any feedback is acted on through coaching Involved with adhoc projects Skills & Experience required: Experience within a similar Tech team leader role is essential You will have leadership or supervisory experience, able to analyse the performance of a team effectively and report on KPI's. Able to analyse performance, assess KPI's and provide training and coaching to support this. You will have excellent communication skills, able to build relationships both with customers and cross functionally across the business. You will have strong decision-making skills, will be tenacious in your approach and proactive. Excellent reporting skills to provide effective performance led reporting. You will ultimately understand what excellent looks like within customer service and 1st line support and will thrive delivering on this to a wider team. Excellent attention to detail and accuracy within all areas of your work. We are looking for Candidates who have the specific experience outlined above and without this, your application will not be considered. This role is available now and we are looking for interested candidates to apply immediately. Call us or send your CV for immediately consideration. If your CV meets the above criteria, we will be in contact. We are unable to reply to every individual application

We are seeking an experienced and proactive Human Resources Generalist to deliver a high-quality, customer-focused HR advisory service across the employee lifecycle. This role will support managers and employees on a wide range of employee relations matters while contributing to HR projects, organisational change initiatives, and continuous improvement activity. The successful candidate will provide practical, solutions-focused advice aligned with organisational policies, employment legislation, and best practice, helping to foster a positive and inclusive workplace culture. Key Responsibilities Act as a first point of contact for employee relations queries, providing timely and accurate HR advice to managers and employees. Conduct initial case assessments and triage employee relations matters, ensuring appropriate prioritisation and escalation where required. Advise and coach managers on a broad range of employee relations issues including disciplinary, grievance, performance management, sickness absence, capability, and conduct matters. Manage a varied employee relations caseload, ensuring cases are handled professionally, consistently, and in line with policy and employment legislation. Build effective working relationships with managers, employees, trade union representatives, and key stakeholders. Support organisational change programmes, restructures, consultations, and wider organisational development initiatives. Participate in HR and employee relations projects focused on continuous improvement and operational effectiveness. About You We are looking for a confident HR professional with experience providing operational HR and employee relations support within a fast-paced environment. Our client offers progression, development and a positive working environment and culture. You will have: Experience managing or supporting a range of employee relations casework including disciplinary, grievance, absence management, capability, redundancy, and organisational change matters. Knowledge of UK employment law and HR best practice. Experience advising and influencing managers at different levels of an organisation. Strong communication, relationship-building, and stakeholder management skills. The ability to manage competing priorities and work effectively under pressure. Excellent organisational skills and attention to detail. Confidence handling sensitive and confidential matters with professionalism and discretion. Strong IT and HR systems skills. Desirable Experience Experience working with trade unions, staff representatives, or collective consultation processes. Experience within the public sector, education, cultural, charitable, or not-for-profit environments. Knowledge of TUPE, organisational change, and job evaluation processes. Exposure to visa and sponsorship administration within UK immigration requirements. CIPD Level 5 qualification or working towards CIPD accreditation. We will contact you within 3 working days of your application, if you have been successful. We are unable to respond and give feedback on all applications.

We are working with a fantastic IT company on the outskirts of Leeds who are looking for a full time, office support for a 10-month FTC. This busy role is pivotal to both external stakeholders and the wider office team. Providing administrative support, the successful candidate will be able to demonstrate not only exceptional administration and client engagement skills but also be happy to pick up with general support tasks as and when is required. The successful candidate will be involved in; Support with day-to-day office tasks Manage all reception duties and welcoming visitors Act as the first point of contact for facilities-related issues Ensure clean, organised, and well-presented working environments Manage all stationary supplies Coordinate cleaning teams and external contractors Manage all travel for the team both UK and Overseas Provide administration support to the wider team This is a fantastic opportunity for an experienced administrator who is looking for a busy role. The successful applicant will have; Minimum if 2 years office-based administration experience Excellent communication skills Strong organisational skills Proficient in all MS Office packages Car driver is essential due to locations If you are available at short notice or immediately and can commit to this 10-month FTC, please submit your CV for review. Please note if you do not hear from us within 7 days your application has been unsuccessful.

A well-established B2B business is seeking a commercially driven Account Manager to join one of its specialist divisions. This role offers the opportunity to work across a global portfolio of clients within a highly commercial, fast-paced environment. The Opportunity As an Account Manager, you will take ownership of revenue generation and client relationships spanning across an existing database as well as prospecting new clients. You'll be responsible for selling partnership opportunities across an international portfolio, while also driving growth for their digital platform. This is a highly consultative sales role with a strong focus on relationship-building, commercial strategy, and long-term account development. Key Responsibilities Manage and grow an existing portfolio of B2B clients Identify and win new business through proactive prospecting Sell partnership opportunities across a global portfolio of clients Drive subscriptions and commercial growth across digital products Engage clients via calls, outreach, and consultative conversations Build a strong understanding of the market, audience, and client needs Deliver against individual KPIs and revenue targets Maintain accurate records and pipeline management within CRM systems Provide exceptional client service and account management at all times Work collaboratively within a high-performance commercial team Candidate Profile Proven track record in B2B sales Strong experience in lead generation, prospecting, and full sales cycle management Experience selling digital products or commercial partnerships is highly desirable Confident in pitching, presenting, and writing persuasive proposals Solid understanding of sponsorship, marketing, or advertising solutions Comfortable working with CRM systems and sales reporting tools Highly organised, self-motivated, and target-driven Excellent communication and interpersonal skills If you're a driven sales professional looking to step into a high-impact and fast-paced role, we'd love to hear from you.

We are working with a property company in Leeds city centre who are looking for an Experienced Accounts Assistant to join their team. working 15 hours a week (over 2 full days or 3 short days) to cover a maternity for 13 months. The successful candidate will lend their skills across invoicing to purchase orders, working within a small and friendly team, the role will involve; Managing the finance inbox, actioning queries, and emails Process incoming purchase orders Requesting PO Numbers Raise and complete monthly sales invoicing Monitor outstanding payments and actively chase debtors to ensure timely collection Arrange travel and accommodation bookings for employees Order stationery and office supplies Maintain company vehicle records This is a great opportunity for a candidate seeking a part time, long-term opportunity where you will be joining a fantastic team. The successful Accounts Assistant will have; Minimum of 4 years Accounts administration experience A proficiency in Xero is essential Strong Excel skills Excellent communication skills Strong attention to detail If you are an experienced Accounts Assistant who is seeking a part time role and can commit to this long term, temporary assignment, please submit your CV for review. Please note if you have not heard from us within 7 days your application has been unsuccessful.

We are seeking a highly analytical and detail-oriented Inventory & Supply Analyst to join a fast-paced supply chain environment. This role is responsible for maintaining stock integrity across a distribution network, working closely with third-party logistics (3PL) providers, and driving continuous improvement through data-led insights. Key Responsibilities Maintain accurate stock records, including reconciliation and adjustments across all locations Manage stock and workflows within ERP systems (e.g., SAP) Coordinate inbound deliveries in partnership with 3PL providers Monitor stock health through shelf-life analysis and inventory controls (e.g., FIFO, MLOR) Oversee rework processes and sample order flows Manage invoice processing, including auditing and resolving discrepancies Collaborate with logistics partners to optimise stock management and availability Develop and deliver reporting to support operational and financial decision-making Act as a key liaison between quality and logistics teams to resolve issues Support cross-functional projects aimed at improving supply chain efficiency Provide cover and support across the wider customer operations function when required About You Experience: Educated to Degree level preferably with a placement year within a corporate setting Strong communication skills with the ability to communicate with various departments Skills & Systems: Advanced Excel skills (essential) including V Lookups and Pivot Tables Experience with ERP systems such as SAP (desirable) Personal Attributes: Strong analytical and numerical skills High attention to detail and accuracy Well-organised with a structured approach to problem-solving Proactive mindset with the ability to balance daily tasks and long-term improvements

Our client is a fast-growing international consumer products business with a portfolio of market-leading brands trusted by millions of families worldwide. As the organisation continues through an exciting phase of growth and operational transformation, they are seeking an experienced Transport Manager to lead and optimise transport operations across a busy distribution environment. This is a high-impact leadership opportunity for a commercially minded transport professional who thrives in a fast-paced operation and enjoys driving service excellence, compliance, efficiency, and team performance. The Role Reporting into the senior operations leadership team, the Transport Manager will take full ownership of daily transport operations, fleet performance, driver management, and transport compliance. The successful candidate will play a key role in ensuring deliveries are completed safely, efficiently, compliantly, and on time, while continuously identifying opportunities to improve operational performance and reduce costs. Key Responsibilities Manage daily transport operations, including route planning, load scheduling, and driver allocation to meet operational and customer service requirements. Optimise vehicle utilisation, routing, and fleet efficiency to improve service levels and reduce operational costs. Oversee driver administration including working time compliance, tachograph analysis, licence checks, absences, and record management. Ensure full compliance with transport legislation, health & safety regulations, and company policies. Act as the primary operational contact for drivers, warehouse teams, customers, and external transport providers. Monitor transport expenditure and identify opportunities for cost savings and process improvements. Investigate delivery issues, incidents, accidents, and customer complaints, implementing corrective actions where required. Maintain accurate transport documentation, PODs, compliance files, vehicle checks, and operational records. Coordinate vehicle maintenance, servicing schedules, and defect reporting to maximise fleet availability and safety. Produce and analyse transport KPIs relating to service performance, compliance, utilisation, and cost control. Lead, motivate, and manage drivers and transport office personnel. Support recruitment, onboarding, training, and development of transport staff. Manage employee performance, conduct disciplinary processes where required, and resolve operational or personnel issues in line with company policy and employment legislation. About You We are looking for an organised and proactive transport professional with strong operational leadership skills and a hands-on approach. You will ideally have: Proven experience within transport, logistics, or distribution operations. Previous supervisory or management experience within a transport environment. Strong understanding of transport legislation, compliance, and fleet operations. Excellent planning and organisational skills with the ability to manage multiple priorities effectively. Strong communication skills with the ability to build relationships across operational teams and external stakeholders. Good IT capability, including experience with transport systems and Microsoft Office packages such as Excel and Word. Experience analysing operational data, managing KPIs, and producing performance reports. Commercial awareness with a strong focus on operational efficiency and cost control.

Client Manager Salary: £28,000 - £30,000 Structure: Hybrid - 3 days from home Location: Leeds Looking for a client facing role? We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets. The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth. Why Apply? This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success. Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets. Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives. Requirements Results-driven with a strong self-motivated approach to achieving targets. Excellent communication, organisation, and time management skills. Ability to identify commercial opportunities using data, insights, and structured sales methodologies. Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth. Strong collaboration skills and the ability to work effectively across teams. This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you. Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.