Independent Living Advisor

About the role

Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service.

We have a new opportunity for an Independent Living Advisor to join our team in South Yorkshire. This full-time role is ideal for someone passionate about supporting older adults in maintaining their independence and well-being.

Reporting to the Independent Living Manager, you will provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities.

You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

Although your main base will be Loxley Court in Sheffield, you will also work across our sister schemes throughout Yorkshire. The role requires flexibility to travel between local schemes and provide cover when needed. For this reason, a full UK driving licence and access to your own vehicle are essential.

What we are looking for

• Experience working with older adults, promoting independence and community spirit
• Strong commitment to Equality and Diversity
• Adaptable communication skills, especially when explaining technical information
• Solid administrative and numeracy skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication
• Proficiency in Microsoft Office
• Full UK driving licence and access to a vehicle

What you will get in return

• Competitive salary £26,271
• Permanent contract, Monday - Friday 9 am - 5 pm
• Paid mileage: 45p per mile
• Company sick pay and life assurance (after qualifying period)
• Up to 9% matched pension contributions
• Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more
• Cycle to work scheme
• Simply Health cashback plan
• Employee Assistance Programme

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.

Interviews will be held in person on Tuesday, 14th April.

Offers are subject to satisfactory onboarding checks. This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

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