The Guinness Partnership

JOB DESCRIPTION About the role Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Repairs Surveyor to join our team covering our locations in Essex. This is a full time, 39 hours per week, permanent role. The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes. What we are looking for We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and a solid grasp of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly. You will be able to demonstrate these essential skills: Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects. Experience of undertaking assessments in line with the Housing Health & Safety Rating System. Understanding of responsive repairs, voids works, planned and cyclical repairs requirements. Ability to be proactive and work on own initiative, with limited supervision. Experience of managing contractors. Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone. Good IT skills and knowledge of Microsoft Office, housing and property management systems. Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records. Demonstrates the Guinness Behaviours. Desirable skills: A good understanding of the context of social housing. Experience in working within a commercially aware environment. Essential Qualifications: Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher. Evidence of continuous professional development. Desirable Qualifications: Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing. RICS (Building Surveying) or MCIOB membership. Please note the advertised salary includes an additional 1000 for roles based in the Home Counties. REEDTGP TGPCVL

JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role Our Repairs and Maintenance team is looking for an experienced Service Manager to join the Guinness Property Team. This is a full time, 39 hours per week, permanent role based in our Oldham office. We currently operate a hybrid working model that blends office, on-site and home working. The overall purpose of the role is to manage and support an area based operational team in the delivery of a quality Responsive Repairs service. What we are looking for You will not only have experience of managing, leading and developing operational teams, but you will also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications. You will also be able to demonstrate these essential skills: Up to date knowledge of building construction, maintenance, repairs and safety legislation. Experience of leading, managing, developing and motivating teams. Up to date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable Skills: Experience of working as part of a management team delivering front line services. Excellent organisational and time management skills. Essential Qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. Desirable Qualifications: Site Management Safety (SMSTS). This position will require a basic DBS check, which will be paid for by The Guinness Partnership. To Apply: If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TGPCVL

JOB DESCRIPTION Would you like to become part of our Estates Team as an Estate Assistant , helping us deliver an excellent service to our residents? We re seeking a customer-focused team player with experience in grounds maintenance, gardening, and cleaning. This is a new opportunity join our team on a permanent, full-time basis, covering our sites in Basingstoke and the surrounding areas. In this role, you will deliver a high standard of grounds maintenance, gardening, and cleaning services, ensuring all work is completed in line with agreed standards, specifications, and timescales. Your responsibilities will include cleaning internal communal areas and maintaining external spaces to a high standard. As the on-site representative of Guinness, you will build and maintain positive working relationships with customers, contractors, and colleagues. You will also support effective estate management by providing access, reporting responsive repairs, and raising concerns such as fly-tipping, graffiti, and safeguarding alerts. What we are looking for As a customer-focused organisation, we believe that how services are delivered is just as important as the services themselves. We are seeking an experienced Estate Assistant with strong customer service skills and a proactive approach, including a willingness to go above and beyond for residents. You will be able to demonstrate the following essential skills and experience: Proven professional experience delivering grounds maintenance across a range of sites and garden types Experience and knowledge of lawn care, shrubs, and plant maintenance A track record of achieving high levels of customer satisfaction Ability to carry out physical tasks in line with Health & Safety requirements Ability to work effectively both as part of a team and independently with minimal supervision Ability to demonstrate the Guinness Behaviours Knowledge of Health & Safety legislation, including COSHH and PPE A full UK driving licence If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile TGPCVL

JOB DESCRIPTION Would you like to become part of our Estates Team as an Estate Assistant, helping us deliver an excellent service to our residents? We are seeking a customer-focused team player with experience in grounds maintenance, gardening, and cleaning. This is a permanent, full-time opportunity, covering our sites in Crawley and the surrounding areas. You will be responsible for delivering a consistently high standard of grounds maintenance, gardening, and cleaning services, ensuring work is completed in line with agreed standards, specifications, and timescales. This will include the cleaning of internal communal areas as well as maintaining external spaces to ensure they remain safe, tidy, and well presented. Acting as a representative of Guinness on site, you will work closely with customers, contractors, and colleagues to develop positive working relationships. You will support the smooth running of our estates by providing access where required and reporting responsive repairs, fly-tipping, graffiti, and any safeguarding concerns. A full UK manual driving licence is required for this role. What We re Looking For As a customer-focused organisation, we place equal importance on how we deliver our services as we do on the services themselves. We are seeking an experienced Estate Assistant who combines practical skills with excellent customer service and a genuine commitment to going the extra mile for residents. You will be able to demonstrate the following essential skills and experience: Proven professional experience delivering grounds maintenance across a range of sites and garden environments Knowledge and experience of lawn care, shrub maintenance, and plant care Evidence of achieving high levels of customer satisfaction Ability to undertake physical work in accordance with Health & Safety requirements Capability to work effectively as part of a team and independently with minimal supervision Ability to demonstrate the Guinness Behaviours Knowledge of Health & Safety legislation, including COSHH and the use of PPE A full UK driving licence If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile TGPCVL

The Independent Living Team at Guinness supports residents in our housing schemes for people aged 55 and over. The team provides a warm and friendly housing management service to ensure our residents are safe, comfortable and supported in their homes. We are pleased to welcome applications for a permanent Independent Living Advisor to join our team, serving Croydon (but travel within London) on a permanent basis, working 35 hours per week. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our schemes in Croydon, you'll need to be flexible to travel between local schemes in London and provide cover when required. A full UK driving licence and access to your own vehicle are essential. What we are looking for Experience working with older adults, promoting independence and community spirit Strong commitment to equality and diversity Adaptable communication skills, especially when explaining technical information Solid administrative and numeracy skills Ability to work independently and as part of a team Excellent verbal and written communication Proficiency in Microsoft Office In return for your hard work, we offer: Competitive salary £30,271 per annum (pro rata) Flexible hours: Monday-Friday between 9 am - 5 pm Paid mileage: 45p per mile Company sick pay and life assurance (after qualifying period) Up to 9% matched pension contributions Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities & more Cycle to work scheme Simply Health cashback plan Employee Assistance Programme If you are interested in joining us and would like to apply for this position, please apply with a CV and covering letter. The advertised salary is the full time equivalent and includes a Local Job Supplement for London. REEDTGP

Would you like to join our Estates Team as an Estate Assistant and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player who has experience of grounds maintenance, gardening and cleaning. About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Stockport and the surrounding area. You will provide a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours. Knowledge of Health & Safety legislation, including COSHH and PPE. Full UK driving license. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Service manager to join our team covering locations in Milton Keynes, Aylesbury, Northampton, Stevenage and Welwyn Garden City. This is a full time, 39 hours per week, permanent role. Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Service manager to join our team covering locations in Milton Keynes, Aylesbury, Northampton, Stevenage and Welwyn Garden City. This is a full time, 39 hours per week, permanent role. What we are looking for We are seeking a dynamic leader with strong expertise in building construction, maintenance, and repairs, supported by up-to-date knowledge of safety and housing legislation. The ideal candidate will have proven experience managing and motivating operational teams, overseeing subcontractors, and delivering a high-quality, customer-focused repairs service. Strong communication skills, familiarity with repairs management information systems, and the ability to drive performance are essential. Candidates must demonstrate behaviours aligned with the Guinness values and a commitment to sector best practice. You will be able to demonstrate: Essential: Up-to-date knowledge of building construction, maintenance, repairs, and safety legislation. Experience of leading, managing, developing, and motivating teams. Up-to-date knowledge of housing sector best practice and relevant legislation. Knowledge and experience of sub-contractor management. Experience of successfully delivering an excellent customer focussed repair service. Experience of repairs management information systems. Excellent oral and written communications. Ability to manage and performance manage operational teams. Demonstrate the Guinness Behaviours. Desirable: Experience of working as part of a management team delivering front-line services. Excellent organisational and time management skills. Essential qualifications: Relevant Technical qualification - trade NVQ level 3 or equivalent. NVQ III First Line Management. If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV. REEDTGP