Job Description
Senior Duty ManagerFulham/Chelsea - West London£55,000 - £57,000Monday - Friday 9am - 5:30pm
We're recruiting a Senior Duty Manager for a prestigious luxury residential development. This is a senior on-site leadership role, acting as the right hand to the Estates Director, overseeing front-of-house operations and leading a concierge team delivering exceptional service to residents in a high-end environment.
The Role:
Lead and develop concierge and front-of-house teams
Build strong relationships with residents and stakeholders
Drive resident engagement and community events
Oversee service standards and team performance
Support operational performance and budgets
Ensure the development runs smoothly and professionally
What We're Looking For From The Chosen Senior Duty Manager:
Strong team leadership experience
Background in luxury residential, hospitality or hotels
Confident managing high-end clients or residents
Highly organised, proactive and professional
Experience with KPIs, performance management or operations
Experience managing budgets/service charge (desirable, not necessary!)
Benefits to you would include:
28 days holiday (incl. bank holidays)
Health cashback plan and life insurance
Gym & retail discounts
Career progression & training
Salary reviews
If you're an experienced Senior Duty Manager or have the skills to thrive in this role and make an immediate impact, we'd love to hear from you - apply today
