Customer Service

Customer Service Coordinator Long-Term Assignment (Up to 2 Years)
Hereford
£13.07 per hour
Monday to Friday

RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years. This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development.

You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience.

• Manage order fulfilment processes for assigned customers

• Respond to customer enquiries and provide clear, practical solutions

• Prepare orders for entry, ensuring accuracy and completeness

• Confirm pricing and enter approved items onto the system

• Coordinate with internal departments and external providers to resolve issues

• Handle sales and quality returns, including replacement orders

• Communicate updates and order confirmations to customers

• Customer-focused with a proactive, solution-oriented approach

• Excellent verbal and written communication skills

• Confident decision-maker in a fast-paced environment

• Previous customer service experience, ideally in a manufacturing or production setting

• Proficient with Microsoft Office applications (Outlook, Excel, etc.)

This is a long-term role, offering stability for up to 2 years, and is available for immediate start.

Please send your CV to (url removed) to apply.

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