Associate Director

Position: M&E Consultancy Lead

Job Level: Senior Associate Director

Department: Facilities Management

Reporting to: Director

Location: London

The Role

Responsible for developing and assisting the strategic direction and project management of M&E Consultancy across BNPP RE's Managed Portfolio.

Effectively liaise with customers and colleagues at all levels. Assist in the development of an innovative, efficient future FM strategy focussed on a market leading FM service, in support of the overall Business Plan for Property Management. The role will focus on the delivery and oversight of M&E consultancy. The strategic aims will be:

1. Oversight of all M&E Consultancy Contract & Tender arrangements.
2. Oversight of all M&E Maintenance Contract Arrangements.
3. Building a pipeline of fee generation work. Including projects, new build design and mobilisation, Pre and Post-PC support. Incident and critical failure management, etc.
4. Strategic drive to lead and advise on the possible in-housing of M&E Consultancy into our FM business.

Role Responsibilities

• Delivering business solutions to areas highlighted by PM or FM Executives in line with the Property Management Business Plan
• Ensure projects are managed and delivered to the highest standard and within the agreed timeframes
• Producing documents and literature which form the basis of new processes and procedures
• Ensure BNP Paribas procedures and directives are continuously reviewed for effectiveness and always complied with through audit processes
• Create and implement training materials for new business solutions
• Able to manage a multi-faceted complex project
• Contribute to and take part in tenders for new business
• Prepare reports as required
• Preparation, monitoring and revision of current year budgets
• Identifies and develops opportunities to enhance the business

• Maintains and build a number of strategic (internal) client relationships
• Plans and manages projects requiring considerable creativity, foresight and judgement
• Manages projects which require cross functional co-operation
• Delivers projects that generate tangible benefit for the business and (indirectly) external clients
• Outcomes have 1-2 year time horizon
• Effective liaison with other parts of BNP Paribas Real Estate is critical to success

Person specification

• Degree or equivalent
• Full UK Driving Licence
• Membership or Associate Membership of IOSH
• National General Certificate in Occupational Safety and Health - accredited by NEBOSH

Experience

• Solid FM and M&E Consultancy experience at senior management level
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships at a senior and strategic level
• Good health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Fee generation and revenue management
• Experience of mobilising of new builds
• Excellent English language skills - both written and spoken
• IT literate - MS Office at intermediate level