Head of Housing

Interim Head of Housing
Aylesford, Kent (Onsite)
Interim Contract Immediate Start Required
Circa 55,000

We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford.

This is a hands-on leadership role overseeing a portfolio of 130 properties, managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition.

The Role

Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation.

Key Responsibilities

• Lead housing and neighbourhood management services across 130 properties
• Manage and support the Housing Officer to drive service delivery and performance
• Oversee tenancy audits, allocations, lettings, and the register of interest
• Proactively manage rent collection, arrears, and housing debt
• Work closely with rent and claims processes to maximise income and minimise loss
• Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice
• Drive improvements in arrears, voids, and estate management performance
• Maintain accurate records and produce performance updates for senior leadership

We are looking for a confident, operationally focused housing professional who:

• Is immediately available and able to work fully onsite in Aylesford
• Has strong experience in housing and tenancy management
• Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England
• Is experienced in rent collection, arrears management, and income recovery
• Has experience supervising or managing housing staff
• Is financially aware, decisive, and able to challenge underperformance

This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services.

Immediate interviews are available. Apply now for a confidential discussion.