Information Access Officer

We are seeking an organised and detail-oriented Information Access Officer to contribute to the efficient handling of information requests in a customer service setting.

Client Details

The employer is a small-sized organisation operating within the business services industry. It is committed to delivering exceptional customer service and maintaining high standards in handling information and data management.

Description

• Manage and respond to Freedom of Information (FOI) requests in a timely manner.
• Ensure compliance with the Freedom of Information Act and related legislation.
• Maintain accurate records of FOI requests and responses.
• Provide advice and guidance on FOI processes and obligations to internal teams.
• Work collaboratively with other departments to gather necessary information.
• Review and redact sensitive or confidential information as required.
• Monitor and report on FOI request trends and performance metrics.
• Stay updated on changes to FOI legislation and best practices.

Profile

A successful Information Access Officer should have:

• A strong understanding of the Freedom of Information Act and related regulations.
• Proficiency in managing and organising detailed records and documentation.
• Experience in handling sensitive or confidential information with discretion.
• Excellent written and verbal communication skills.
• Ability to work independently and meet deadlines effectively.
• Strong problem-solving and analytical skills.
• A proactive and detail-oriented approach to work.

Job Offer

• Competitive hourly rate of 20.00ph.
• Temporary position offering valuable experience and skill development.
• Engaging and professional work environment.