Job Description
Job Purpose
This role sits within a housing provider's Home and Community Maintenance team and is responsible for the day to day administration of property asset data. The post holder ensures that systems, databases, and registers remain accurate, updated, and well maintained. The role supports operational, investment, and compliance activity by processing information, correcting anomalies, and maintaining strong data integrity so that decisions, reports, and investment planning are based on reliable information. The position also supports sustainability work, property disposals, and resident engagement to help deliver a consistent and customer focused service.
Key Accountabilities
Data Management and Accuracy
Process, update, and maintain asset data, resolving errors and ensuring data integrity. Keep databases, registers, and systems organised and up to date. Run data queries and create reports from multiple information sources. Support improvements to systems, reporting tools, and data processes. Assist with monitoring data quality, compliance, and risk. Contribute to reviewing workflows to strengthen business controls.
Cross Team Collaboration
Liaise with asset investment colleagues to ensure required information is received. Work with Home Quality Assessors to ensure stock condition and HHSRS data is transferred accurately. Collaborate with other service areas, including development, to maintain consistency. Provide relevant data and reports to the asset investment delivery team.
Programme and Project Support
Assist in drafting capital and revenue investment programmes. Support project activity aligned with the Asset Management Strategy.
Property Related Activities
Support sustainability assessments. Maintain the property disposal register. Assist with disposal processes and liaise with external partners such as auctioneers and estate agents.
Customer Focus and Service Delivery
Manage workload within agreed timescales. Engage with residents to ensure their feedback informs service delivery. Support a high performing, customer focused service. Keep informed of organisational changes and developments. Comply with all policies and procedures.
Health and Safety Responsibilities
Comply with Health and Safety legislation. Take reasonable care for your own safety and that of others. Cooperate with the organisation to maintain safe working practices. Understand your responsibilities under Health and Safety policies. Report incidents and near misses. Promote a positive Health and Safety culture.
Person Specification
Skills
Strong technical data analysis skills. Ability to maintain systems and databases. Proactive, flexible, and pragmatic approach. Strong communication and relationship building skills. Ability to prioritise competing demands. Willingness to undertake training.
Experience
Experience processing and maintaining data in a data support environment. Experience working with technical datasets. Knowledge of stock condition and HHSRS assessments is desirable. Experience maintaining systems and working in multi disciplinary teams.
Qualifications
NVQ Level 3 or ONC in Business Administration or equivalent experience. Intermediate Excel skills desirable.
What We Can Offer
Competitive salary. Twenty five days annual leave rising to thirty. Pension scheme with generous employer contribution. Access to discounts and benefits. Training and tools to support performance. Autonomy and development opportunities.
