Customer Service

Are you experienced in Customer Service?Do you have experience supporting the elderly?If so, I have a fantastic immediate role:We are looking for someone with strong customer service experience, ideally with a background in supporting older people, to help their client deliver their service.This role focuses on helping older and vulnerable customers. You will play a key part in guiding customers through referrals, sign-ups, changes, and moves to more suitable accommodation where needed.

General Responsibilities

• Comply with all data protection, safeguarding, financial, health and safety, and regulatory requirements.
• Identify, manage, and mitigate risks within the scope of the role.
• Provide excellent customer service at all times.
• Positively represent the organisation in all interactions.
• Carry out any other reasonable duties as required.

Please note you will need to be a Driver for the role and an Enhanced disclosure and barring service (DBS) check will be required.For immediate consideration, please apply now.