MSP Commercial Analyst

  • Pontoon
  • Wokingham, Berkshire
  • Feb 24, 2026
Contractor

Job Description

MSP Commercial Analyst

6 Months - Contract

Warwick / Wokingham (2 days a week on site)

Are you ready to take your career to the next level in the exciting utilities industry? Our client is seeking a dynamic MSP Commercial Analyst to spearhead the financial forecasting, onboarding processes, and contracts management for Managed Service Providers (MSPs). If you are passionate about optimizing expenditure and ensuring seamless integrations, we want to hear from you!

Key Responsibilities:

  • Forecasting and Budgeting:

- Develop and maintain robust financial forecasts for MSP services, aligning with organizational goals.
- Analyze cost trends and provide insightful recommendations to optimize MSP expenditure.
- Collaborate with MSP managers and the Vendor Management Office to track and report on MSP-related costs.

  • Onboarding and Transition Management:

- Coordinate the end-to-end onboarding process for new MSPs using VNDLY, ensuring compliance with organizational standards.
- Create and maintain onboarding documentation, including workflows, checklists, and training materials.
- Liaise between internal teams and MSP Vendor account contacts for a seamless transition and integration of services.

  • Contracts Management:

- Oversee and review MSP contract burn rates, ensuring adherence to governance processes, including service level agreements (SLAs).
- Support contract negotiations, renewals, and amendments to meet evolving business needs.
- Maintain a central repository of contracts with timely renewals or terminations.

  • MSP Contracts Monitoring and Reporting:

- Track and evaluate actual MSP performance against contracts, purchase orders, and key performance indicators (KPIs).
- Prepare regular reports on financial performance and contract compliance metrics.
- Identify opportunities for cost savings and service improvements through data analysis.

Key Skills and Qualifications:

  • Strong financial acumen with experience in forecasting, budgeting, and cost analysis.
  • Familiarity with IT service management (ITSM) frameworks, such as ITIL, is a plus.
  • Excellent organizational skills to effectively manage onboarding processes and contract lifecycles.
  • Outstanding communication and stakeholder management abilities for effective collaboration.
  • Proficiency in data analysis tools and reporting software.
  • Bachelor's degree in business administration, Finance, IT, or a related field (or equivalent experience).
  • Prior experience in MSP management, contracts administration, or a related role is highly desirable.

Why Join Us?

  • Impactful Work:Your contributions will directly influence our operational and strategic goals!
  • Collaborative Environment:Work alongside a talented team dedicated to excellence.
  • Professional Growth:We provide opportunities for ongoing development and career advancement.

If you're ready to embrace a challenge and make a significant impact in the utilities sector, apply today! Join our client and help shape the future of MSP services.

Your future starts here-let's build it together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.