Front of House Manager

The Front of House Manager will oversee the smooth and efficient operation of the reception. This role is based in Edinburgh and requires excellent organisational skills and attention to detail.

Client Details

The employer is a well-established organisation. They are known for providing exceptional services and maintaining a professional and welcoming environment.

Description

To coordinate the day to day running of the establishment including financial responsibility and make sound key decisions impacting the finances

To manage rotas and agency bookings as well as costs

To develop professional relationships with clients

To develop professional relationships with staff and business stakeholders

Identify areas of improvement to continually drive performance and business efficiency

Organise and facilitate viewings for new enquiries with support from manager to keep occupancy levels high

Develop monthly reports for management and director evaluation

To oversee all front of house staff's workload and daily tasks

To manage daily administration tasks and provide task instructions to team member

Provide the manager with administrative support when required

Provide the manager with regular updates on front of house, staff or families queries or concerns.

Daily management of staff rota with input from care home manager

Daily management of online HR and rota management system

Coordinate staff communication

Provide administrative support to care home departments

Manage new employee onboarding process

Manage project and care home activities evidence folders

Profile

A successful Front of House Manager should have:

• Previous experience in a front of house or reception management role.
• Strong organisational and time-management skills.
• Proficiency in using office software and booking systems.
• Excellent communication and interpersonal abilities.
• Attention to detail and a commitment to maintaining high standards.
• Ability to lead and motivate a team effectively.

Job Offer

• Competitive salary of up to 50,000
• Opportunities for professional development and career growth.
• A supportive and professional working environment.

If you are passionate about delivering excellent service and have the skills for this role, apply now