ICT Senior Contract Manager

  • Adecco
  • Exeter, Devon
  • Feb 17, 2026
Seasonal Retail

Job Description

Job Advertisement: Senior ICT Contract Manager

Are you ready to take charge of high-value ICT contracts and ensure the best for public services? Our client Devon and Cornwall Constabulary are looking for a Senior ICT Contract Manager to join their team in Middlemoor, Exeter, on a temporary basis. If you have a passion for commercial excellence and a knack for stakeholder engagement, we want to hear from you!

Position: Senior ICT Contract Manager
Contract Type: Temporary
Daily Rate: 600 - 750
Working Pattern: Full Time
Location: Middlemoor, Exeter - Hybrid working with an on-site attendance once per week for F2F meetings

Key Responsibilities:

As the Senior ICT Contract Manager, you'll play a pivotal role in protecting the commercial and operational interests of the Devon & Cornwall and Dorset forces by:

  • Leading ICT Contract Management:
  • Oversee high-value, high-risk ICT contracts, ensuring compliance and delivery risk is effectively managed.
  • Exercising Commercial Control:
  • Review and challenge supplier proposals to ensure they provide robust commercial protections.
  • Monitoring Supplier Performance:
  • Lead the governance of supplier performance, including KPIs and service levels, while swiftly addressing any under-performance.
  • Ensuring Financial Control:
  • Provide oversight of ICT charging and payment validation, ensuring all payments are backed by contractual entitlements.
  • Managing Risks and Compliance:
  • Identify and escalate commercial risks, ensuring contracts are audit-ready and compliant with public-sector governance.
  • Engaging Stakeholders:
  • Collaborate with Finance, Legal, Procurement, and ICT service owners, providing clear, evidence-based advice to senior leadership.


Essential Criteria:

To thrive in this role, you should have:

  • A recognized contract or commercial management qualification (CPP, MCIPS, or equivalent preferred).
  • Over 5 years of experience managing complex, high-value ICT contracts, with a proven track record of enforcing contractual remedies and securing value-for-money assurance.
  • Strong understanding of ITIL-aligned ICT service delivery, including service levels and performance regimes.
  • Exceptional stakeholder management skills, with the ability to engage effectively within formal governance frameworks.
  • Due to Police Vetting Criteria you must have resided within the UK continuously for at least 5 years at the time of application.

Let's make a difference together!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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