Data & AI Automation Lead

Data & AI Automation Lead

Data, AI, Automation, Machine Learning, Transformation, Global B2C organisation

London Hybrid

Immediate OIR35 Contract - longer term permanent opportunity

A market-leading global B2C organisation is seeking a Data & AI Automation Lead to own and scale its enterprise AI and intelligent automation agenda.

This is a high-impact leadership role responsible for defining AI strategy, building production-grade AI/ML and automation capabilities, and delivering measurable commercial value across customer experience and operations.

The Role

• Define and execute the enterprise AI & automation roadmap
• Identify high-value use cases (personalisation, dynamic pricing, forecasting, workforce optimisation)
• Own AI/ML platforms, MLOps and LLM architecture (Azure preferred)
• Lead end-to-end delivery from experimentation to scaled deployment
• Build and lead a multi-disciplinary AI team
• Embed responsible AI, governance and cost control

The Profile

• Proven track record delivering enterprise-scale AI/ML and intelligent automation
• Strong hands-on knowledge of cloud AI platforms, data engineering and LLM/RAG architectures
• Experience implementing MLOps, observability and model governance
• Commercially minded, able to link AI outcomes to revenue, efficiency and customer impact
• Background within consumer-led / B2C environments is essential

This is a rare opportunity to shape and scale AI capability within a complex, customer-centric international business.

If you're ready to lead AI from strategy through to real-world impact, we'd love to speak with you.

Data & AI Automation Lead