Pest Control Technician - Team Leader

Pest Control Technician - Team Leader

Location: Dagenham
Pay Rate: 22.54 per hour PAYE / 29.42 per hour Umbrella
Hours: 8am - 5pm, Monday to Friday
Contract Type: Temporary
Employer: Adecco, recruiting on behalf of Barking & Dagenham Council

About the Role

Barking & Dagenham Council are seeking an experienced and highly skilled Pest Control Technician - Team Leader to oversee and coordinate their borough-wide pest control services. This is a fantastic opportunity for an experienced pest control professional with strong leadership skills, expert technical knowledge, and a passion for delivering high-quality public services.

In this frontline role, you will supervise a team of Pest Control Technicians, manage stock and equipment, oversee service delivery, and carry out specialist pest control treatments across domestic and commercial settings. You will also play a key part in developing the service, ensuring compliance with legislation, and maintaining the highest health and safety standards.

Key Responsibilities

• Lead, supervise, and coordinate a team of Pest Control Technicians delivering services across the borough.
• Carry out surveys and treatments for rodent, insect, and avian pests in line with BPCA standards and Council service requirements.
• Allocate daily workloads based on appointments and service requests received from the call centre.
• Manage pest control stores, including stock allocation, ordering supplies, and maintaining accurate inventory records.
• Respond to customer enquiries, complaints, and service requests, ensuring high-quality communication and customer care.
• Produce pest control guidance, fact sheets, and information for residents, businesses, and internal teams.
• Conduct risk assessments, COSHH assessments, and health and safety inspections for the service.
• Undertake complex or specialist pest control treatments, including the safe use of air firearms and ensuring appropriate liaison with the Metropolitan Police.
• Maintain records of all work using relevant property database systems.
• Ensure safe maintenance, storage, and allocation of all pest control equipment, PPE, chemicals, and firearms.
• Work in challenging environments, including lofts, confined spaces, watercourses, and verminous areas.
• Carry out pest proofing, fumigation, and emergency call-out work as required.
• Support development and promotion of the pest control service alongside the Commercial Services Business Team.

Management Responsibilities

• Direct line management of five Pest Control Technicians.
• Supervise contractors delivering pest control or related works.
• Set objectives, conduct appraisals, manage attendance, wellbeing, performance, recruitment, and training.
• Foster teamwork, innovation, and continuous improvement within the service.
• Ensure confidentiality, professionalism, and adherence to Council policies at all times.

Essential Qualifications & Experience

• RSPH Level 2 in Pest Management (or equivalent).
• At least 10 years' field experience in pest control.
• Strong technical knowledge of rodent and insect pests, treatment methods, legislation, COSHH, risk assessments, and site surveys.
• Experience leading or supervising a pest control team.
• Pest Control Air Weapon Licence (or willingness to obtain).
• Full UK driving licence.
• Experience working with BPCA standards and delivering high-risk treatments.

Additional Requirements

• Ability to work at height, in confined spaces, and in environments exposed to pests and potential infection risk.
• Willingness to work out of hours as required (TOIL/overtime applies).
• Up-to-date vaccinations, training, and health screening due to exposure risk.
• Strong communication skills and the ability to liaise effectively with residents, businesses, elected Members, and partner services.

What We're Looking For

We're seeking someone who is:

• Technically skilled and confident in delivering complex pest control treatments.
• A strong leader who can motivate, support, and guide a busy frontline team.
• Customer-focused with excellent communication and problem-solving ability.
• Organised, proactive, and able to manage a varied workload across the borough.
• Committed to maintaining high standards of health & safety, compliance, and service delivery.

Apply Now

If you are an experienced pest control professional looking for your next leadership opportunity, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)