Team Administrator

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Team Administrator

Location: Warwick 5 days on site

Contract Type: 12 months - possibility for extension or get a perm

About the Role

Reporting to the Network Resilience Manager, the Team Administrator provides essential administrative, reporting, and coordination support to the Network Resilience Management team and Control Room operations.

This role requires strong organisational skills, attention to detail, and confidence managing data, stakeholders, and training coordination in a fast-paced operational environment.

Key Responsibilities

• Provide administrative support, including meeting coordination, minute-taking, action tracking, and interview/room bookings.
• Produce weekly, day-ahead, and ad-hoc reports; process insight reports and publish updates to Power BI dashboards.
• Capture, manage, and analyse training and operational data to support KPIs and performance reporting.
• Maintain a 12-month training masterplan, coordinating daily updates, room allocations, and resource planning.
• Support apprenticeship onboarding and track progress via reporting tools.
• Monitor shared mailboxes and ensure queries are resolved or escalated appropriately.
• Log Control Room faults accurately in line with defined criteria.
• Maintain SharePoint sites and manage access permissions.
• Carry out routine administrative tasks according to established processes.

About You

• Proven administrative experience in a fast-paced environment.
• Strong organisational skills with the ability to prioritise and meet deadlines.
• Confident handling data and producing reports using Excel (including Pivot Tables) and Power BI.
• Excellent stakeholder coordination and communication skills.
• Proactive, self-motivated, and able to work independently.
• Knowledge of the UK Electricity Transmission system is desirable.

Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.