Housing Officer

We are looking for a dedicated Housing Officer to join a Public Sector organisation in Nottingham. The role requires a proactive individual to manage housing-related matters and provide support to residents effectively.

Client Details

The organisation is a respected Public Sector entity based in Nottingham. It operates with a focus on community welfare and property management, providing essential services to the local community.

Description

• Manage housing applications and tenancy agreements in accordance with organisational policies.
• Provide advice and support to tenants regarding housing issues.
• Conduct property inspections to ensure compliance with regulations and standards.
• Handle tenant complaints and resolve disputes efficiently.
• Maintain accurate records of tenancy and housing matters.
• Collaborate with other departments and agencies to address housing needs.
• Ensure compliance with relevant housing legislation and guidelines.
• Assist in implementing housing strategies and initiatives.

Profile

A successful Housing Officer should have:

-Experience or a strong interest in housing services and customer support.

- Strong foundational understanding of social housing, including tenancy management and relevant legislation.

- Proven administrative experience, with the ability to manage high volumes of work accurately and efficiently.

- Experience of making tenancy amendments in line with legislation, including ending tenancies, succession and key movements, particularly within the early stages of the void process.

- Experience using the NEC Housing Management System.

- Willingness to work primarily in the office as this is a customer-focused role.

- Strong communication, organisation and problem-solving skills.

- Ability to work calmly under pressure and manage competing priorities.

-A proactive, accurate and customer-focused approach

Job Offer

• An hourly rate of 13.00 to 15.00.
• A temporary role within a Public Sector organisation in Nottingham.
• The opportunity to make a tangible impact on the local community.
• A supportive and collaborative work environment.

If you are ready to take on this rewarding role as a Housing Officer in Nottingham, we encourage you to apply today!