Job Description
Role - Sales Administrator
Hours - 8am - 5pm
Location - Braintree
Order Processing
Process customer orders via telephone and email
Accurately input orders onto the company CRM system
Check order details for accuracy and resolve discrepancies
Monitor order progress and update customers when required
Customer and Client Support
Handle customer and client queries in a professional and timely manner
Act as a key point of contact for order related enquiries
Provide information on products, pricing and delivery
Maintain positive working relationships with clients
Internal Coordination
Liaise with internal teams to confirm order status and availability
Support the sales team with day to day administration
Keep customer and sales records up to date on the CRM system
Administrative Duties
General office administration and data entry
Support incoming calls and emails
Maintain accurate documentation and records
Skills and Experience Required
Previous office based experience is essential
Experience processing orders using a CRM system
Strong attention to detail and accuracy
Confident written and verbal communication skills
Ability to manage multiple tasks and meet deadlines
Comfortable working both independently and as part of a team
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
