Technical Engineer

Internal Technical Engineer

Location: Birmingham
Salary: Competitive + Benefits

About the Role
We're looking for a detail-oriented and collaborative Internal Technical Engineer to join a leading global organisation in cutting tool technology. If you have a background in machining, engineering, or cutting tools - and enjoy solving technical challenges while supporting others - this could be the perfect opportunity for you.

What You'll Do
In this role, you'll use your technical expertise to support customers, colleagues, and sales teams. Responsibilities include:

• Providing technical support using your engineering and manufacturing knowledge
• Preparing quotations for special tooling requests
• Diagnosing and resolving issues with underperforming tools
• Collaborating with international teams on tooling packages and project development
• Communicating complex technical information clearly to both technical and non-technical audiences
• Working closely with internal and external sales teams to ensure customer satisfaction
• Delivering training to colleagues and participating in ongoing product training to stay current with innovations

Comprehensive initial and ongoing product training will be provided.

What We're Looking For

• A technically minded professional with a passion for engineering and problem-solving
• Experience in machining, cutting tools, or manufacturing processes (essential)
• Strong communication skills and attention to detail
• Ability to work independently and as part of a team
• Comfortable using MS Office (Outlook, Word, Excel, PowerPoint) and ideally CAD software

What's on Offer

• Competitive salary (negotiable depending on experience)
• Annual service bonus
• 23 days holiday + bank holidays (increasing with service)
• Health benefit scheme & life policy with Employee Assistance Programme
• Company pension plan
• Regular product training and knowledge-sharing opportunities
• A culture of teamwork, collaboration, and pride in what we do