Pensions Administrator

• Hybrid, with 2 days day a week in the Reading office
• Credit and Criminal checks before commencing employment
• Based in central Reading but some remote working available. Although you will need to live a commutable distance to Reading - no parking

Our Reading based client is currently recruiting for a Scam Administrator to join their team. Its initially a temporary role for 4-6 weeks.

The role will focus solely on the administration of our clients Pension Scams Identification service in an exciting period of growth. This role may suit a recent graduate who is seeking some admin experience, or an experienced pensions administrator or a candidate with good admin skills and an eye for detail. You will be providing Lead Support on Scams Identification administration within a growing team.

The Role

• Making calls to clients using a script to identify any scam issues
• Producing/Auditing reports for client teams/Trustees
• Dealing confidently with members by phone, email or letter
• Ensuring that member cases are dealt with in accordance with strict deadlines
• Overseeing production of monthly billing information
• Collation of data for Management Information (MI) and production of MI reports
• Reviewing and updating of Processes in line with industry changes
• Implementation of new Clients
• Liaison with Customers, Clients, Scheme Actuary, Consultants, Providers and third parties

The Person

• Experience in admin or pensions administration is essential
• Be able to demonstrate ownership, responsibility and accountability for self
• Be able to develop and implement own processes to manage high volumes of work
• Be able to work on own initiative
• Have the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, Word