Focus Resourcing

Theale Travel UK, Germany & Italy Our international client is seeking a Project Lead to help align the UK and European group of companies. This is not a just a PMO role, but about turning strategy into EBITDA growth. You will be reporting directly to the CEO and act as a strategic operational partner to the CEO and CFO. This is a pivotal role at the centre of the organisation, ensuring accountability, alignment and delivery in a fast-paced, performance-driven environment. This is a new role within the business, and they have 1000 + staff within the group. We are seeking a candidate with experience of working with private equity backed companies for this role. Your role: Translate strategic initiatives into clear, executable workstreams Build and mobilise cross-functional taskforces Drive cost optimisation, pricing and growth programmes Implement robust KPI and performance frameworks Lead monthly business reviews and Board reporting Align country leadership teams to group priorities Deliver high-impact transformation projects What our client is looking for: 8+ years' experience in strategy, consulting, private Equity portfolio operations, programme leadership or operational roles A proven track record of delivering complex, cross-functional initiatives Experience operating across European markets (preferred) Strong commercial acumen and financial rigour High resilience and comfort operating at pace Confident influencing senior stakeholders without formal authority.

Residential Conveyancing 5+ PQE Farnham, Surrey Full-time Permanent Competitive salary & benefits Our client is seeking an experienced Solicitor, Chartered Legal Executive (FCILEX), or Licensed Conveyancer with 5+ years' PQE to join their growing Residential Conveyancing team in Wokingham. This is an excellent opportunity for a confident conveyancing professional who is looking to take the next step in their career within a supportive, forward-thinking firm that values quality, collaboration, and long-term progression. Your role: Managing your own caseload of residential conveyancing matters from initial instruction through to completion Handling a broad range of residential property transactions Providing guidance and support to junior members of the conveyancing team Playing an active role in business development, networking, and client relationship management Contributing to the continued growth and profile of the firm and the Residential Conveyancing department The successful candidate will: Be a qualified Solicitor, FCILEX, or Licensed Conveyancer with 5+ years' PQE Have strong technical expertise across all aspects of residential conveyancing Be comfortable managing a varied and busy caseload independently Demonstrate excellent written and verbal communication skills Be a motivated team player with the confidence to work under minimal supervision Have a proactive approach to business development and client engagement What's on Offer Competitive salary, commensurate with experience Attractive benefits package Clear career progression and development opportunities A supportive and collaborative working environment within a growing firm If you are an experienced residential conveyancing professional looking for a new challenge and genuine career progression, we would be delighted to hear from you.

Administrator and Customer Service support required on an immediate temporary basis, to work for a small, established, and welcoming team. This position is busy, varied, and whilst heavily PC based, requires someone with excellent communication skills. The hourly rate will be 13.50 per hour. Working hours are Monday - Friday 9.00am - 5.30pm. Duties: Match and raise production orders against PO's Process orders Process returns Obtain information from suppliers, carriers, and customers Produce weekly and monthly reports Data entry and other administrative tasks in relation to stock control Benefits: 13.50 per hour 20 days holiday plus bank holidays Pension Private healthcare Experience: Good PC skills Previous administration experience is essential Ability to learn new systems and processes quickly Previous experience entering volume data is beneficial An order processing , sales administration, or returns background is desirable Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

12-Month Fixed-Term Contract Based: NW London/Hybrid working Are you an experienced customer service leader with a passion for delivering exceptional supporter experiences? Do you enjoy improving processes, leading high-performing teams and solving complex challenges? If so, we'd love to hear from you. We're looking for a Supporter Services Team Leader (Engagement & Contact) to join our client's fundraising team on a 12-month fixed-term contract . This is an exciting opportunity to lead a dedicated supporter contact team, ensuring every interaction reflects the organisation's commitment to outstanding service while driving continuous improvement across supporter engagement. About the role As Team Leader, you'll oversee the day-to-day delivery of supporter contact services, ensuring enquiries, complaints and supporter requests are managed efficiently, professionally and with empathy. You'll lead and develop a small team, manage relationships with key stakeholders and third-party providers, and play a pivotal role in ensuring compliance with fundraising regulations, GDPR and best practice. This is a varied role where no two days are the same. From implementing new processes and improving supporter journeys to analysing performance data and leading on complaint resolution, you'll help shape an exceptional supporter experience across the organisation. Your role as Supporter Services Team Leader Leading and motivating the Engagement & Contact team to deliver outstanding supporter service. Managing supporter enquiries, complex complaints and GDPR requests through to resolution. Monitoring service levels, KPIs and performance, identifying opportunities for continuous improvement. Developing new processes and maintaining clear operational guidance and documentation. Working closely with fundraising, data, finance, legal, IT and regional teams to support campaigns and organisational objectives. Managing relationships with third-party suppliers and contact centre software providers. Supporting the rollout and optimisation of contact centre technology. Ensuring compliance with fundraising regulations, supporter care standards and data protection requirements. Coaching, developing and supporting team members to achieve their full potential. What we are looking for An experienced customer or supporter services professional with proven leadership experience and a genuine passion for delivering excellent service, either within a charity or commercial environment. Experience leading a customer service or supporter contact team. A track record of handling complex complaints and sensitive issues. Strong stakeholder management and relationship-building skills. Experience using KPIs and SLAs to monitor and improve performance. Knowledge of GDPR and compliance within a customer or fundraising environment. Experience working with CRM systems (Raiser's Edge or RE NXT would be an advantage). Confidence introducing new processes, systems and ways of working. Excellent communication, organisational and problem-solving skills. The ability to inspire, coach and develop others. Why apply? This is an opportunity to make a genuine impact by improving the experience of thousands of supporters whose generosity helps change lives. You'll join a collaborative, values-driven team where your ideas are welcomed, your expertise is valued and you'll play a key role in shaping supporter engagement during an exciting period of development. If you're passionate about delivering exceptional service, leading people and driving positive change, we'd love to hear from you.

This is an opportunity to join a growing and supportive accountancy practice with excellent career progression, strong mentoring, and a comprehensive benefits package. Our client in Reading is looking for an ambitious Audit Semi Senior to become part of their expanding audit team. This is an excellent opportunity for an ACA or ACCA part-qualified professional seeking exposure to a varied client portfolio and genuine long-term development. As an Audit Semi Senior, you will play a key role in delivering high-quality audit assignments while supporting and mentoring junior team members. You will gain exposure to a diverse client base across multiple sectors and work closely with managers and partners in a collaborative environment. Key Responsibilities Assisting with the planning, execution, and completion of audits for a broad portfolio of clients Taking responsibility for supervising and supporting junior members of the team Attending and contributing to post-audit client meetings Supporting the training and development of trainee accountants Reviewing and maintaining client files to ensure compliance and accuracy Building strong client relationships and delivering excellent service About You ACA or ACCA part-qualified Previous experience assisting on external audit assignments is essential Strong communication and organisational skills Confident working within a fast-paced practice environment Experience with accounting and audit software, including Caseware, would be advantageous What is on Offer Excellent career progression opportunities Ongoing professional development and study support Competitive salary and benefits package Supportive and collaborative team culture Exposure to a varied and interesting client portfolio If you are looking to take the next step in your audit career within a highly regarded firm, we would like to hear from you.

Business Tax Manager - M&A (Transactions Advisory) Location: Reading (Hybrid - 2-3 days office based) A leading accountancy and advisory firm is seeking an experienced Tax Manager or Senior Manager with strong transactions tax expertise to join their successful and growing team. This is an exciting opportunity to work on a wide variety of M&A and due diligence projects , advising both purchasers and management teams across a diverse client base - from owner-managed businesses to international groups. You'll be involved in an array of interesting and high-impact work, including acquisitions and disposals, group reorganisations, management buyouts, and international tax structuring . The firm offers genuine flexibility, excellent progression opportunities, and the chance to work closely with an award-winning Corporate Finance and Transaction Services team. Key Responsibilities: Providing tax due diligence and transaction advisory services Supporting on deal structuring, reorganisation, and MBO work Delivering clear, practical tax advice to clients across a range of sectors Collaborating with internal teams and contributing to business development initiatives About You: ACA or CTA qualified, with strong corporate tax and M&A experience Confident communicator, comfortable engaging with stakeholders at all levels A collaborative team player who enjoys working in a dynamic, deal-driven environment What's on Offer: Competitive salary and comprehensive benefits package Hybrid and flexible working arrangements Significant scope to shape the role to your strengths and interests Excellent career progression opportunities

Our client in Cardiff, a specialist Microbiological testing and consultancy company are working with us on an exclusive basis to recruit a motivated and enthusiastic Microbiological Research Technician to join their team on a permanent basis. This is an exciting opportunity to support their Research Scientist in the development of new products and services within their newly created, state-of-the-art Research Facility at Head Office in Cardiff. You will play an important role in supporting laboratory-based research and development activities. You will work closely with an experienced team, contributing to investigations, experimental work, and the ongoing development of innovative microbiological solutions. PLEASE NOTE: Our client are unfortunately unable to provide sponsorship, and cannot consider candidates who are currently on post graduate visas. Key Responsibilities Conduct microbiological and scientific investigations to support the R&D programme. Accurately record experimental data in laboratory notebooks and electronic systems. Analyse and interpret data using appropriate software and statistical methods. Assist in preparing technical reports and documenting findings. Plan and organise laboratory work effectively, managing time and resources efficiently. Maintain stocks of laboratory consumables, chemicals, and microbiological media. Prepare culture media, reagents, and sterile materials, and conduct quality control checks. Operate and monitor laboratory equipment following documented procedures. Complete documentation and maintain records in line with the QMS. Help maintain the R&D laboratory suite to a high standard. Environmental monitoring of the R&D suite. General laboratory cleaning and disinfection. Preparation and disposal of laboratory waste. About You: We are looking for someone with a genuine passion for microbiology and scientific research, who enjoys working both independently and collaboratively within a close-knit team environment. Essential Skills & Experience: Degree-level qualification in Biological Science (BSc, HND, or equivalent laboratory experience). Practical microbiology laboratory experience. Experience working in a research laboratory environment. Good understanding of standard microbiological analytical methods. Experience with aseptic technique, culture preparation, serial dilution, and viable counting. Understanding of QA/QC principles. Strong organisational and time management skills. Excellent attention to detail and accuracy in recording results. Good communication skills, both written and verbal. Strong numeracy and IT skills. Ability to work proactively, use initiative, and solve problems effectively. Desirable MSc or MRes in Biological Science. Experience with molecular microbiology techniques such as DNA extraction, PCR, and sequencing. Bioinformatics experience. Salary & Benefits: Starting salary will be 30k, with strong opportunities to grow this with continued development and growth. 35-hour working week (Monday to Friday, 9:00am - 5:00pm). Modern, state-of-the-art laboratory and research facilities. Generous annual bonus scheme and enhanced pension. 24 days annual leave plus bank holidays. Private Healthcare provided through BUPA. Annual BUPA health check. Ongoing training, development, and career progression opportunities. Regular staff social events and team activities. If you are looking to develop your career within a forward-thinking scientific environment and want to contribute to meaningful research and innovation, we would love to hear from you.

Immediate 3 months temporary contract with a view to a permanent role thereafter - you need to be able to start ASAP Office based intially We're looking for an experienced and proactive Project Manager to join our client busy PMO team of 3 urgently. This is an exciting opportunity to manage a diverse portfolio of business-critical projects across the organisation, working closely with senior stakeholders. If you enjoy bringing structure to complex programmes, building strong stakeholder relationships, and delivering projects that create lasting business value, we'd love to hear from you. As Project Manager, you'll take ownership of a range of strategic projects, programmes and workstreams, ensuring they are delivered on time, within scope and to the highest standards. Working autonomously while collaborating across multiple business functions, you'll help embed consistent project management practices, strengthen governance, and support continuous improvement throughout the organisation. No two days are the same-this role offers exposure to a broad variety of initiatives spanning operational, IT, compliance and business transformation projects. What you'll be doing Lead and manage assigned projects from initiation through to successful delivery. Develop and maintain key project documentation, including project plans, charters, RAID logs, action trackers and decision logs. Support the PMO in overseeing significant UK & Ireland projects. Prepare high-quality project reports and presentations for senior leadership and Board meetings. Facilitate project meetings, workshops and stakeholder engagement sessions, both virtually and in person. Support Project Leads by coordinating actions, monitoring progress and ensuring project objectives remain on track. Apply project governance standards, methodologies and best practice across all projects. Monitor project scope, timelines, resources, risks and quality throughout the project lifecycle. Build strong relationships with stakeholders across all levels of the business and with external partners. Manage third-party suppliers and consultants involved in project delivery. Identify opportunities to improve project processes and drive continuous improvement within the PMO. What we're looking for We're looking for someone who is highly organised, confident working independently and passionate about delivering successful projects. You'll have: A project management qualification, Prince, Agile, Waterfall etc Proven experience managing multiple projects or programmes simultaneously. Strong knowledge of project management methodologies, governance and best practice. Experience producing and maintaining project plans, RAID logs, reports and project documentation. Excellent organisational and time management skills. Outstanding written and verbal communication skills, with the confidence to engage stakeholders at all levels, including senior leadership. Strong stakeholder management and relationship-building skills. A proactive, solutions-focused approach with excellent problem-solving abilities. High levels of integrity, professionalism and discretion. Strong IT skills, including Microsoft Office, Microsoft Teams and Microsoft Project. Knowledge of the IT project lifecycle. A customer-focused mindset with a commitment to delivering high-quality outcomes. Desirable experience We're particularly interested in candidates with experience of: Managing complex, cross-functional projects involving IT, Operations, Business Development and Compliance. Supporting or working within a Project Management Office (PMO). Why join us? This is a fantastic opportunity to play a key role in delivering strategic projects that shape the future of our client's organisation. You'll work with experienced colleagues, engage with senior leadership, and have the autonomy to make a real impact while helping develop and strengthen the PMO function. Additional information Applicants must have the right to work in the UK. An Enhanced DBS Check is required for this role. Any offer of employment will be subject to a satisfactory Disclosure and Barring Service (DBS) check. Please call to discuss salary as it cannot be advertised

Automotive Service Manager required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary per hour is 45,000 - 50,000 depending on experience, plus OTE 65,000 . Daily duties: Managed the day-to-day operation of the service department, ensuring an efficient workflow and high levels of customer satisfaction. Acted as the main point of contact for customers, providing regular updates on vehicle progress and advising on any additional repair requirements. Scheduled workshop jobs to maximise technician productivity while meeting agreed customer deadlines. Allocated work based on technician skills, experience, and workshop capacity to ensure quality and efficiency. Monitored workshop performance, ensuring repairs and servicing were completed in line with manufacturer and company standards. Supported, coached, and motivated technicians and service staff to maintain high performance and encourage continuous development. Maintained accurate service records, repair orders, and warranty documentation, ensuring compliance with company procedures. Liaised with the parts department to ensure the timely availability of components, minimising vehicle downtime. Monitored workshop efficiency, labour utilisation, and key performance indicators to achieve departmental targets. Promoted a safe, organised, and compliant workshop environment, ensuring health and safety policies were followed at all times. Assisted in identifying opportunities to improve service processes, customer retention, and overall department performance. Benefits: 45,000 - 50,000 - OTE 65,000 Pension Life assurance Employee car Repair discount scheme The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly. Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.

We are currently looking for motivated & qualified Pest Control Technicians to join a growing business covering the London area. This is an excellent opportunity for someone who thrives on challenges, takes pride in solving difficult problems, and enjoys working both independently and as part of a close-knit team. As a Pest Control Technician , you will: Carry out inspections, treatments, and preventative measures for a variety of pest issues across residential and local authority properties. Identify causes of infestations and recommend effective proofing and preventative solutions. Communicate clearly with customers, offering professional advice and reassurance while maintaining our high standards of service. Maintain equipment and company vehicle in good working order, following all health and safety procedures. The successful candidate, will have the following related skills / experience: BPCA / RSPH Level 2 Award in Pest Management (or equivalent qualification) At least 1 years' experience in pest control (proofing experience is highly desirable) Excellent communication skills, both written and verbal Strong attention to detail with a methodical approach to work Physically fit and comfortable working in a variety of environments Full, valid UK driving licence Benefits: Company vehicle and fuel card Full uniform and PPE provided Ongoing training and development opportunities

Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members. This role is ideal for someone with existing DB pensions experience who is keen to develop their career within a professional, forward-thinking organisation. The Role As a DB Pensions Administrator, you'll be responsible for delivering accurate, timely, and customer-focused pension administration services across a portfolio of schemes. Your responsibilities will include: Managing a wide range of DB administration activities, including leavers, retirements, transfers (in and out), and deaths Updating pension administration systems and databases accurately Logging, scanning, and managing post and correspondence Handling internal and external telephone and written enquiries professionally Running automated system calculations and completing manual benefit calculations where required Producing customer correspondence to draft or final letter standards using electronic document management systems Monitoring procedural developments and supporting the implementation of changes Returning original documentation and certificates to members securely Amending and, with experience, checking non-financial transactions such as changes of address Developing knowledge of assigned clients and their pension schemes Supporting project work and wider team initiatives Providing informal mentoring and support to junior team members Working collaboratively with internal and external teams (e.g. Payroll, Accounts, Admin Support) Accurately recording time and meeting utilisation targets Contributing to non-client activities such as training, technical committees, and events About You Essential experience and skills: Proven experience in Defined Benefits (DB) pensions administration, covering leavers, retirements, deaths, and transfers Strong numerical aptitude, demonstrated through work experience or qualifications IT-confident, particularly in Microsoft Word, Excel, and Outlook Highly organised with excellent planning and prioritisation skills Able to manage multiple tasks and meet deadlines Accurate, detail-focused, and quality-driven Strong written and verbal communication skills Benefits on offer Competitive salary and annual discretionary bonus 25 days' holiday, with buy/sell flexibility Pension contribution matching Healthcare plans, life assurance, and retailer discounts Flexible benefits scheme, employee assistance programme, and digital GP service Paid volunteering days and opportunities to take part in community initiatives Employee referral bonus for introducing successful candidates A supportive environment that encourages learning, development, and career progression

Our client is seeking a Deputy Administration Manager to join their pensions administration team in Bristol. Our client prides themselves on ensuring each client receives a dedicated service, fostering strong relationships and delivering exceptional customer service As Deputy Administration Manager your role will involve: Oversee annual and ad-hoc projects for defined benefit (DB) schemes Monitor and ensure timely completion of projects in line with legislative and client requirements Review and quality-check the work of less experienced administrators Monitor team accuracy, performance, and SLA adherence, taking action to ensure targets are achieved Conduct appraisals, probation reviews, mentoring sessions, and regular team catch-ups Ensure accurate use of the time recording system for chargeable and non-chargeable activities Maintain strong client relationships, acting as a credible partner for scheme trustees and sponsors Prepare, check, and issue administration bills Update change control logs, schedules, and internal spreadsheets Oversee breaches, errors, and complaints logs, ensuring prompt action and review Deputise at Administration Manager meetings when required Manage day-to-day workflow, holding regular meetings with senior team members to resolve issues and maintain progress The person: Expert knowledge of pensions administration (defined benefit schemes) across all processes: leavers, retirements, deaths, transfers, and reporting Strong understanding of current pensions legislation and regulatory frameworks (Pensions and Finance Acts) Proven supervisory and workflow management experience, including appraisals, performance monitoring, and recruitment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Strong people management skills, with the ability to motivate and support staff Demonstrable numerical aptitude through work or academic achievements Qualifications Minimum: Maths and English GCSE (Grade C/5 or above, or equivalent Desirable: Progression in a relevant pensions qualification (CPC, QPA, DPC, RPC, APMI) Benefits: Competitive salary and annual discretionary bonus 25 days' holiday (with buy/sell flexibility) Generous pension matching scheme Healthcare plan, life assurance, and employee discounts. Flexible benefits scheme and employee assistance program Digital GP service and paid volunteering days Referral bonuses for introducing suitable candidates

Ecommerce Account Manager Reading Office based Are you ready to take the next step in your career with a dynamic and innovative company? Our client is looking for a proactive, customer-focused Ecommerce Account Manager to join their growing team in Reading, Berkshire. You'll become part of a well-established and close-knit team of design consultants, engineers, project managers, programmers, and technicians who are committed to delivering high-quality solutions to clients nationwide. Alongside their core integration services, the business operates a successful Ecommerce store, and you'll play a key role in its continued growth and success. The Role As the Ecommerce Account Manager, you'll be responsible for managing and developing the company's online customer accounts, delivering an outstanding customer experience from the first enquiry through to post-sale support and ongoing account management. Acting as the primary point of contact for all Ecommerce enquiries, you'll build strong customer relationships, identify opportunities to increase sales, and ensure customers receive a seamless and professional service throughout their journey. Key Responsibilities Respond promptly and professionally to all Ecommerce enquiries. Manage the customer journey from initial enquiry through to post-sale account management. Build and maintain strong relationships with customers to encourage repeat business. Identify sales opportunities and generate qualified leads for the Senior Business Development team. Proactively identify opportunities to expand product and service offerings. Manage customer enquiries within agreed service level agreements (SLAs). Work collaboratively with colleagues to support the continued success of the business. What we are looking for To be successful in this role, you'll have: Previous experience in customer service, account management, or Ecommerce support. Excellent communication and relationship-building skills. The ability to prioritise and manage multiple tasks in a fast-paced environment. Experience using CRM systems and Ecommerce platforms (essential). A basic understanding of AV products and solutions would be advantageous but is not essential. What's in It for You? In return, you'll receive a competitive benefits package, including: 22 days' annual leave. Employee Assistance Programme (EAP). Medicash healthcare cash plan. Life Assurance. The opportunity to join a supportive, collaborative team with genuine opportunities for professional development. If you're passionate about delivering exceptional customer service, building lasting client relationships, and want to be part of a business that values innovation and continuous improvement, we'd love to hear from you.

We are seeking an experienced Senior Buyer to join a well-established organisation based in Theale. This is an exciting opportunity for an experienced procurement professional to play a key role in managing service contracts, supplier relationships, and procurement operations. This is a permanent position based at the Head Office in Theale, with hybrid working available and occasional UK travel. Benefits 25 days holiday + bank holidays Private healthcare Employees Assistance Programme Electric car scheme As the Senior Buyer, you will be responsible for: Leading negotiations of contract pricing and maintenance terms Managing supplier relationships and contracts to ensure quality, sustainability, and profitability Supporting procurement operations across Private and NHS sites, ensuring accuracy and timeliness of purchase orders and contracts Supporting bids and pricing exercises from a procurement perspective Preparing reports on external service contract spend and SLA performance Supporting and mentoring team members, acting as first point of escalation when required Assisting with performance management of supplier contracts to ensure value for money Managing and supporting a small team The successful Senior Buyer will have the following related skills / experience: Previous procurement experience, ideally within a fast-paced environment Experience managing, negotiating, and monitoring contracts Strong supplier relationship management and cost management experience Intermediate to advanced Excel skills for reporting and analysis Excellent stakeholder management skills and the ability to build strong working relationships CIPS Level 4 qualified (minimum requirement)

Ecommerce Account Manager Reading Office based Are you ready to take the next step in your career with a dynamic and innovative company? Our client is looking for a proactive, customer-focused Ecommerce Account Manager to join their growing team in Reading, Berkshire. You'll become part of a well-established and close-knit team of design consultants, engineers, project managers, programmers, and technicians who are committed to delivering high-quality solutions to clients nationwide. Alongside their core integration services, the business operates a successful Ecommerce store, and you'll play a key role in its continued growth and success. The Role As the Ecommerce Account Manager, you'll be responsible for managing and developing the company's online customer accounts, delivering an outstanding customer experience from the first enquiry through to post-sale support and ongoing account management. Acting as the primary point of contact for all Ecommerce enquiries, you'll build strong customer relationships, identify opportunities to increase sales, and ensure customers receive a seamless and professional service throughout their journey. Key Responsibilities Respond promptly and professionally to all Ecommerce enquiries. Manage the customer journey from initial enquiry through to post-sale account management. Build and maintain strong relationships with customers to encourage repeat business. Identify sales opportunities and generate qualified leads for the Senior Business Development team. Proactively identify opportunities to expand product and service offerings. Manage customer enquiries within agreed service level agreements (SLAs). Work collaboratively with colleagues to support the continued success of the business. What we are looking for To be successful in this role, you'll have: Previous experience in customer service, account management, or Ecommerce support. Excellent communication and relationship-building skills. The ability to prioritise and manage multiple tasks in a fast-paced environment. Experience using CRM systems and Ecommerce platforms (essential). A basic understanding of AV products and solutions would be advantageous but is not essential. What's in It for You? In return, you'll receive a competitive benefits package, including: 22 days' annual leave. Employee Assistance Programme (EAP). Medicash healthcare cash plan. Life Assurance. The opportunity to join a supportive, collaborative team with genuine opportunities for professional development. If you're passionate about delivering exceptional customer service, building lasting client relationships, and want to be part of a business that values innovation and continuous improvement, we'd love to hear from you.

Project Buyer Reading Hybrid Working (3 days office / 2 days home) Monday to Friday, 7:30am - 4:30pm Construction procurement experience essential We are recruiting for an experienced Project Buyer to join a growing and innovative business based in Reading. This is an excellent opportunity for a procurement professional who enjoys working in a fast-paced project environment, managing multiple live projects and building strong supplier relationships. You'll play a key role in ensuring materials, goods and services are sourced competitively and delivered on time to support project delivery across the UK and internationally. Working closely with the Procurement Manager, Project Managers and operational teams, you'll take ownership of purchasing activities from supplier sourcing and negotiation through to expediting deliveries, managing supply chain risks and identifying cost-saving opportunities. Key Responsibilities Source materials, goods and services to support multiple construction projects Negotiate pricing, contracts and supplier agreements to achieve best value Manage purchasing requisitions and purchase orders through Sage 200 Build and maintain strong supplier relationships across UK and international markets Identify new suppliers and products to support business growth and innovation Monitor supplier performance, delivery schedules and supply chain risks Work closely with Project Managers and operational teams to ensure project deadlines are met Analyse spend and identify opportunities for cost reduction and process improvement Support invoice resolution and supplier payment processes Produce procurement reports and maintain accurate purchasing data About You Minimum 3 years' procurement or buying experience within the construction sector Strong experience supporting project-based procurement activities Able to manage multiple priorities and project deadlines simultaneously Strong supplier negotiation and relationship management skills Experience working with Sage 200 and Excel Ability to read technical drawings Commercially aware with strong analytical and problem-solving skills Confident working with project, design and operational teams Full UK driving licence CIPS qualification or working towards CIPS would be advantageous. In return, you'll join a supportive and forward-thinking business where procurement is recognised as a key function, with opportunities to contribute to continuous improvement, supplier strategy and business growth.

Excellent opportunity to work with a highly successful solicitors who have a team of 60 specialist solicitors and advisers. You will be based in their central Reading office (no parking) and this role is purely office based. As a Legal Secretary in the Wills, Probate, Tax, and Trusts team, you will play a crucial role in delivering outstanding client care. This varied role involves producing documents and correspondence, managing diaries, proofreading and formatting legal documents, handling telephone enquiries, and providing general administrative support. Your organisational skills, proficiency in MS Word and other Office products, and ability to work with a practice management system will be essential. Enthusiasm, flexibility, and a team-oriented mindset are key attributes for success in this role. Your role: Produce documents and correspondence as directed by solicitors Efficient handling of telephone enquiries and calls Provision of assistance to and dealing with tasks as delegated File administration and data management The person: Previous legal secretarial experience Strong literacy skills Experience of working in an administrative/support in a professional environment, preferably a law firm Strong typing and MS Office skills Database skills Team player Enthusiastic, flexible with a friendly/professional manner Our client offers a competitive salary and benefits package and a great work environment.

EIA Consultant - Cardiff (Permanent) An established, employee-owned environmental consultancy is seeking an enthusiastic EIA Consultant to join its growing team in Cardiff. They pride themselves on offering a supportive and dynamic workplace where your contribution is valued and visible. With clear career progression pathways, structured pay scales, and opportunities to share in company success, this is a great role for someone ready to take the next step in their career. The Role You will help deliver Environmental Impact Assessments (EIA) for major infrastructure projects (including renewables and transport), with a focus on the water environment. The position combines technical analysis, fieldwork, and client engagement. Your first-year objectives will include: Preparing hydrology, hydrogeology and water environment EIA chapters. Using GIS, CAD, and Excel for data analysis and reporting. Leading site visits and contributing to health and safety processes. Managing small projects and proposals (up to 10k). Progressing towards professional chartership. About You Degree (2:1 or above) in a numerate/environmental discipline. 2 years + EIA chapter experience is essential. Strong communication and organisational skills. A relevant postgraduate qualification is desirable. Benefits 40+ days holiday (with buy/sell options). Profit-share and tax-free bonuses through employee ownership. Matched pension contributions (5-10%). Health plan, Cycle to Work, Environment Day. 5 days training per year, plus support towards chartership. Flexible working arrangements.

Are you an experienced technical leader ready for your next major career move? Our client-a well-established, high-performing environmental consultancy-is seeking a Technical Director to drive business growth while providing expert oversight of environmental impact assessments (EIA) across hydrology, water resources and peatland management. This is an exceptional opportunity for a seasoned professional who enjoys leading technically complex work, developing teams, and influencing large-scale renewable and infrastructure projects. Strong performance in this role offers a clear pathway to enhanced discretionary bonuses and a future position as a Company Director. About the Company Our client is a specialist SME delivering hydrology, water resources and peat management EIA chapters for nationally significant renewable energy and transport infrastructure projects, including onshore wind, solar, hydropower and major transport schemes. You will work closely with the company's Directors in a strategic role central to the continued growth of the business. Who We're Looking For The ideal candidate will be chartered with CIWEM, IEMA or ICE, and have a strong track record in assessing the impacts of development on hydrological features, peatland habitats and geomorphology. You will be a confident technical authority, an effective mentor and a proactive business developer capable of shaping your sector of the business. Key Responsibilities as Technical Director: Act as Project Executive for major water environment assessments across wind farms, solar farms, hydropower, transport and development projects. Provide technical leadership, quality assurance, and oversight of project outputs and processes. Develop in-house technical capability in your specialist areas. Mentor and support junior staff toward professional chartership. Undertake line management duties, including performance reviews and development planning. Build strong working relationships internally and externally, representing the company with confidence and authority. Stay fully up to date with the regulatory framework and influence its application within your sector. Manage your own workload and that of your team, typically across up to 10 concurrent projects. Lead projects and bids up to 100k in value. Develop and deliver a marketing plan to grow your sector, with realistic growth targets linked to bonus incentives. Location The role is based in Cardiff , though remote working will be considered for candidates able to bring business development advantages from other locations. What's on Offer 40.5 days annual leave Tax-free bonuses for all staff plus a separate performance-related bonus scheme Generous pension contributions (5% employer, rising annually after 5 years to a maximum of 10%) Cycle to Work scheme Health plan, including cashback for routine healthcare, virtual GP access and counselling An annual 'Environment Day' to support environmental or educational volunteering Flexible working hours Full support for professional membership

We have an exciting opportunity for a Technical Administrator to join our fantastic client on the outskirts of Ystrad Mynach, on a Temporary basis. This is a fantastic opportunity to gain hands-on experience within a fast-paced and supportive environment while developing valuable technical and compliance knowledge. What You'll Be Doing As a Technical Assistant, you'll provide essential support to the technical team across a range of compliance and quality assurance activities, including: Supporting QA team to ensure products meet safety, legal, and responsible sourcing requirements Manage and maintain technical product documents, including, test reports, safety assessments & product specifications Uploading technical specs and documentation to compliance systems Providing administrative support for manufacturing activities Contributing to key business projects through data collection and analysis What We're Looking For We're seeking someone who is eager to learn, enjoys working collaboratively, and takes pride in producing accurate work. You'll ideally have: Excellent attention to detail and organisational skills. Strong written and verbal communication abilities. A proactive and positive approach to teamwork. Good experience of Microsoft Excel, Word, and PowerPoint Ability to adapt in a fast-moving environment and embrace change The Details: Hours: Monday to Friday - 9am to 5:30pm (subject to slight variations) Hourly Rate: Between 12.71 - 14.00 depending on experience Location: Due to location, candidate will ideally have access to their own vehicle Contract: Temporary - ongoing