Credit Controller

  • Michael Page
  • City, Birmingham
  • Feb 03, 2026
Full time Retail

Job Description

This Credit Controller position in the retail industry requires a detail-oriented individual to manage credit and collections processes effectively. The role focuses on maintaining strong customer relationships while ensuring accurate financial records.

Client Details

The company is a reputable business in the retail sector, operating as a medium-sized organisation with a strong presence in Birmingham. They specialise in delivering high-quality products and services to their customers.

Description

The Credit Controller will;

  • Manage customer accounts, ensuring timely payments and resolving any discrepancies.
  • Monitor credit limits and assess creditworthiness of new and existing customers.
  • Process invoices, credit notes, and account reconciliations accurately.
  • Liaise with internal teams to resolve billing and payment queries efficiently.
  • Prepare regular reports on outstanding debts and payment trends.
  • Ensure compliance with company policies and legal regulations in credit control.
  • Maintain strong relationships with customers to facilitate smooth payment processes.
  • Support the accounting and finance team with ad hoc tasks as required.

Profile

A successful Credit Controller should have:

  • Experience in credit control or a similar accounting and finance role.
  • Strong numerical and analytical skills with attention to detail.
  • Proficiency in using accounting software and Microsoft Office, particularly Excel.
  • Excellent communication and negotiation abilities.
  • Knowledge of the retail industry is advantageous but not essential.
  • A proactive and organised approach to managing tasks and deadlines.

Job Offer

  • Competitive salary ranging from 27,000 to 32,000 per annum.
  • Permanent position with opportunities for growth within the company.
  • Free parking facilities available on-site in Birmingham.
  • Be part of a well-established organisation in the retail sector.

If you are ready to take on this exciting Credit Controller role in Birmingham, we encourage you to apply today