Work for a membership organisation in Central London as an Administration Secretary.
12 months FTC - 25,000 - 27,000 pro rata.
Role Purpose
- Administration of the organisations membership subscription and renewal system, including processing new applications for membership and membership renewals, despatch of new membership documents and renewal reminders. Provide regular reports for management.
- Preparation of Membership Application Packs.
- Provide the support required to the Membership & Representatives Committee as and when required.
- Chase advertisers for copy for the organisations magazine. Invoice advertisers and make sure invoices are paid on time. Keep advertising spreadsheet up to date.
- Process subscription payments and sales of publications and merchandise.
- Order food and drink for Meeting days and other events as directed by the General Manager. Supervise catering assistant on Meeting days.
- Assist with other front-of-house and general administrative tasks including general reception duties, opening post and parcels, answering the telephone, dealing with general enquires to generic email address, ensuring room set-up on meeting days is correct.
- Run errands to the bank, post office, supermarket etc. when required.
- Assist, manage in arranging library and meeting day-refreshments.
- Provide day-to-day support to the General Manager as may be required, covering all office duties as the General Manager may reasonably require.
Experience and skills
- Minimum 5 years' experience in an office environment performing a wide range of administrative duties.
- Experience of database administration, (ideal experience of Subscriber CRM and Word Press).
- The ability and confidence to communicate effectively both verbally and in writing, and to respect and observe confidentiality.
- Excellent IT skills including Microsoft Office applications (Microsoft Office 365).
- Willing to occasionally move weighty items such as boxes of books, wine, display frames, chairs etc.
- Team player but able to work independently.
- Must have a polite, friendly, welcoming and helpful personality.
- Well organised.
- Have administrative experience within the membership sector ideally (if not, charity sector will suffice).
What we offer
- Salary: 25,000 - 27,000 pro rata (paid monthly and direct from the organisation).
- This role is based in the administration office. Monday-Thursday 10am to 5pm (except fortnightly meeting days 10am-6.45pm).
- 12 months FTC.